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Southern Ford
Newport News, VA
2,744 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,744 reviews
Verified Customer
July 23, 2024
Stephanie was so kind and helpful. She was working extremely fast to keep the process running smoothly. She was working extremely fast to keep the process running smoothly. More
by Anna.brewer
Employees Worked With
July 23, 2024
Had an oversight in the service department on a warranty issue. Patrick went above and beyond to assure he keep a happy customer. He does and I would not buy or carry my Fords anywhere else. Glad to see cus issue. Patrick went above and beyond to assure he keep a happy customer. He does and I would not buy or carry my Fords anywhere else. Glad to see customer satisfaction at such a high priority. Can't recommend highly enough. Thank you, Craig More
by craigcjr
July 22, 2024
They were awesome! Dwight in the parts dept was exceptional and all of the parts that I needed for my daughters explorer were in stock and the service department was ex Dwight in the parts dept was exceptional and all of the parts that I needed for my daughters explorer were in stock and the service department was excellent as well. I will use them again! More
by Mack
Employees Worked With
Dwight in parts, JON CONWAY
July 21, 2024
Friendly, excellent communication, always willing to explain, all around great customer service which is so rare these days. explain, all around great customer service which is so rare these days. More
by WALLACE1EE
Employees Worked With
July 20, 2024
Good people Good service Nice service writer Very friendly You're asking for too many words friendly You're asking for too many words More
by Dml668
Employees Worked With
July 20, 2024
Nice staff and timely service. The was a systems issue that delayed things but they took good care of me. The was a systems issue that delayed things but they took good care of me. More
by RICKYORAMS
Employees Worked With
July 20, 2024
Alicia is great; she’s professional, efficient but took the time to keep me informed during the MS fiasco. She rescheduled the inspection allowing me to get my car when expected. the time to keep me informed during the MS fiasco. She rescheduled the inspection allowing me to get my car when expected. More
by JGBARNER
Employees Worked With
