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Southern Ford
Newport News, VA
2,536 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,536 reviews
February 09, 2024
Fantastic, efficent, and professional The environment is very comfortable. While having my car serviced, I waited in the business center and made several necessary phone calls. very comfortable. While having my car serviced, I waited in the business center and made several necessary phone calls. More
by WRIGHTDANTE93
Verified CustomerEmployees Worked With
Alicia
February 09, 2024
Quick vehicle turnaround once delivered, and clear communication from dealer service representatives. Could be improved by providing an estimate of service duration based on work requested. communication from dealer service representatives. Could be improved by providing an estimate of service duration based on work requested. More
by JASLIU
Employees Worked With
Alicia Chapman Jones
February 08, 2024
Everyone I came into contact with indicated to me that they were top notches in their respective fields. they were top notches in their respective fields. More
by BWFS341
Employees Worked With
February 08, 2024
Excellent customer service. Jon was very professional and helpful in assisting with the repair of my vehicle and keeping me informed during the process. Jon was very professional and helpful in assisting with the repair of my vehicle and keeping me informed during the process. More
by jthornburg85
February 08, 2024
Wonderful GM in Patrick George…best in the industry…kind, professions, accomplished leader. Service department team did a wonderful job on our car servicing it…with a car wash to complete our servicing! Step professions, accomplished leader. Service department team did a wonderful job on our car servicing it…with a car wash to complete our servicing! Stephanie was great and the whole team was kind, professional And competent. More
by nancy.ennis
February 07, 2024
The service was excellent. Mr Conway is awesome. Wish it was still Hall Ford. Something about Southern that doesn't feel good. Mr Conway is awesome. Wish it was still Hall Ford. Something about Southern that doesn't feel good. More
by ccgilbert2
Employees Worked With
JON CONWAY, JON CONWAY
February 07, 2024
I have had my vehicle serviced here on multiple occasions and have always received excellent service. Jon Conway, is my Service Advisor who always take good care of me and my Lincoln MKX. and have always received excellent service. Jon Conway, is my Service Advisor who always take good care of me and my Lincoln MKX. More
by Lincoln Babe
Employees Worked With
JON CONWAY
