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Southern Ford

Newport News, VA

4.7
2,557 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,557 reviews

September 23, 2023

Very customer friendly! !! My familys needs were prioritized 1st over just completing the sale. This was very much appreciated. I will buy my next vehicle here at Southern!! More

by lenny1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota
Sep 27, 2023 -

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2023

Bought a used truck from this dealership. Would buy from them again! Dakota Booth took great care of us! More

by via637
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
Sep 27, 2023 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 09, 2023

I recently bought a Ford Escape active. It drives like a dream, I love all the safety features it has. The camera is amazing. I went grocery shopping in it for the first time on Thursday an More

by Sandylab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Josh Cobb, Jake Lynch
Sep 27, 2023 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 28, 2023

Absolutely love this dealership. I bought my car here and I get it service here as well. Always feel welcomed and they get me in and out for oil changes and tire rotations in no time More

by dodson.jeremy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler
Sep 27, 2023 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 24, 2023

Every time I bring my vehicles to Sr. Master Tech Markus and Stephanie, his service writer, I have great service and communication. They are the top team anywhere. I trust them both to t More

by Wthomas76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Markus Mitchell, Stephanie Spangler
Sep 27, 2023 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 22, 2023

I had a great experience at hall Ford. My credit score was not the best but they did everything they could to get in the car I wanted. More

by briceweaver53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralu
Sep 27, 2023 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 22, 2023

I very satisfied with these work. The service guy communicated to give me updates. 5 stars More

by cs2myers@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Conway
Sep 27, 2023 -

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 19, 2023

My car was in for an oil change. I found out I needed front brakes and an engine filter. Joe, Stephanie, and Allen gave me excellent support on my car repairs. I appreciate all they More

by crystalc.hancock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Joseph Jensen, Stephanie Spangler
Sep 27, 2023 -

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 05, 2023

My car was ready ahead of time . Been going there for 5 years never had a problem also been going to Hall Hyundai for 10 years and also had great service More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Conway
Sep 27, 2023 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 04, 2023

Great service. I always wait for my vehicle to be serviced and they make sure that it's done in the most expedient manner possible. They are very thorough in lettin More

by lac39180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
Sep 27, 2023 -

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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