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Southern Ford
Newport News, VA
2,541 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,541 reviews
July 31, 2022
After some initial frustration on our part, the service manager and general manager went beyond our expectations to make things right and make us happy. Thankful to them for trying so hard. I will have no manager and general manager went beyond our expectations to make things right and make us happy. Thankful to them for trying so hard. I will have no hesitation about coming again for service. More
by nsgarn
Employees Worked With
Jeff Dobson, Jon Conway
July 28, 2022
Excellent service and very friendly staff with amazing customer service!! Very happy with the service that was done on my Jeep! Thank you!!! customer service!! Very happy with the service that was done on my Jeep! Thank you!!! More
by sunflower2879
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Ted Desantis, Mike Lewis, Eddie Marshall, Jon Conway, PJ Actlis
July 23, 2022
Hall Ford is a great place to have your vehicle service, the staff is very knowledgeable, helpful and friendly. I prefer Hall dealership over the other's in the area. the staff is very knowledgeable, helpful and friendly. I prefer Hall dealership over the other's in the area. More
by edoc001
Employees Worked With
Alicia Marie Chapman Jones
July 22, 2022
I returned to Hall Automotive today to purchase my 3rd Lincoln. I was fortunate to have Ryan as my salesman. He is very knowledgeable of Ford and Lincoln products. He listened to my concerns and went abov Lincoln. I was fortunate to have Ryan as my salesman. He is very knowledgeable of Ford and Lincoln products. He listened to my concerns and went above and beyond to work a great deal. I would highly recommend Ryan to anyone seeking a knowledgeable salesman. More
by jfkjr67
Employees Worked With
Joseph Jensen, Byron Reese, Ryan Kruse
July 22, 2022
I returned to Hall Automotive today to purchase my 3rd Lincoln. I was fortunate to have Ryan as my salesman. He is very knowledgeable of Ford and Lincoln products. He listened to my concerns and went abov Lincoln. I was fortunate to have Ryan as my salesman. He is very knowledgeable of Ford and Lincoln products. He listened to my concerns and went above and beyond to work a great deal. I would highly recommend Ryan to anyone seeking a knowledgeable salesman. More
by jfkjr67
Employees Worked With
Ryan Kruse
July 22, 2022
We brought the car in for two issues. They were fixed in the time period estimated and for less than estimated. Very impressive considering the car is 15 years old They were fixed in the time period estimated and for less than estimated. Very impressive considering the car is 15 years old More
by Lucybluford
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler
