Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southern Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.7
2,538 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

12896 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 2,538 reviews

July 03, 2022

Friendly, professional service department. They got us in quick and did exactly what they said. Notified us promptly of work and completion. When I say “us”, they kept both my wife and myse More

by Rmburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Ted Desantis, Mike Lewis, Eddie Marshall, Jon Conway, Rae Cooper
Report | Print
June 29, 2022

Excellent customer service. The service team was prompt and kept me in the loop from start to finish. More

by Dafutrell38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
Report | Print
June 28, 2022

I expected it would take about 3 days to repair my truck. Instead, Hall Ford repaired and returned it the next day. More

by ralphvarhalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
Report | Print
June 27, 2022

Rob and manny take the best care of me every time! Been buying cars for 20 years here! More

by phylissy53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Cameron Oneil Womack, Robert Muir
Report | Print
June 27, 2022

Wonderful experience. Josh Cobb was my sales consultant. He was very informative, patient with all of my questions and friendly More

by wootenha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jensen, Josh Cobb, Ryan Garriga
Report | Print
June 23, 2022

Not only did Hall go above and beyond for me, but Ryan made sure my car was nothing but perfect when I went to drive it off the lot! My experience was/has been more than amazing. More

by Crr2763
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga, Courtney Hylton
Report | Print
June 22, 2022

Another good sales rep they promoted to manager. Probably based off units. Terrible xxxxty customer service. Don’t buy here. More

by Jeff1727
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Garriga
Report | Print
Jun 23, 2022 -

Southern Ford responded

Thank you for your feedback, Jeff. It is our understanding that you have been in contact with our General Manager, Patrick George, and we are pleased to hear we were able to come to an amenable solution. If we may be of further assistance, please do not hesitate to call Patrick directly at 757.989.5750. Thank you.

June 21, 2022

Service team was extremely courteous and friendly! My vehicle was returned to me in a timely manner. More

by Jdodoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Report | Print
June 16, 2022

very clean shop and waiting room fully stocked with goodies. work was professional and done in a timely manner More

by rws13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
Report | Print
June 16, 2022

Professional, courteous and efficient. Appointment scheduling was easy and fast. On time service and fast maintenance repair. More

by Allbol9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
Report | Print
1
...
172
173
174
...
254