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Southern Ford

Newport News, VA

4.7
2,535 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,535 reviews

November 18, 2021

Excellent sales and service. Dakota Booth was great, he listened to my wants and needs. More

by kelikananikoki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Dakota Booth
November 18, 2021

They were fantastic. From beginning to end, they really took care of all of our needs. More

by D12R67H8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga, Courtney Hylton, Brendan Lucas
November 15, 2021

Isa Saunders is always attentive and accommodating to all inquiries, questions and concerns! I will be a return customer over and over! More

by mrsrandolph7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Cameron Oneil Womack
November 14, 2021

I was very thankful that Hall Ford, and Ryan Garriga specifically, was able to find me a tow vehicle in such a challenging car-buying environment. I was not looking for a truck, but on my first visit Ry More

by lynnemills
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga
November 13, 2021

Chuck & Ryan provided us with a great buying experience, and gave us a great trade in. Would highly recommend them to provide the same experience for you and your loved ones. More

by Cathy Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga, Chuck Spriggs
November 08, 2021

Great customer service. Prompt delivery of vehicle and no hassle financing. Overall great experience from beginning to end. More

by Dsantiago757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth, Byron Reese, Courtney Hylton
November 08, 2021

Well kept, nice car selection, courteous sales person(even ones not directly involved). Just wish they had coffee but I understand why not available. More

by Dock.richardson01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga, Byron Reese, Cassie Romanos, Brendan Lucas
November 04, 2021

Rob was a pleasure to work with! Helped me find the right vehicle at the right price. More

by jpotter1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Reese, Robert Muir
October 31, 2021

They were professional for the first 2hrs, after that it was we made a mistake. I was never called back about the car or anything. I wouldn’t recommend going here. More

by Zion.king13dom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Patel, Ryan Garriga, Byron Reese, Chuck Spriggs, Cassie Romanos
Nov 05, 2021 -

Southern Ford responded

Thank you for your feedback. We are sorry to hear you feel you’ve had a less than positive experience with our dealership. The phone number we have on file is no longer in service. At your convenience, please contact our General Manager, Patrick George, directly at 757.989.5700, or send us a message privately via DealerRater with your updated contact number and the best time to reach you. Thank you.

October 29, 2021

Dakota Booth was thorough and quick with the whole process. Dealership as a whole was 10/10. More

by jraines9441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
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