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Southern Ford

Newport News, VA

4.7
2,538 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,538 reviews

September 11, 2021

Isa has never failed me! I've dealt with him many times, and so has my family. Always patient and professional in helping with everything. More

by moose21106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders
September 10, 2021

Excellent customer service. Very informative and had a stress free purchase! I would highly recommend Dakota for any interested in buying a car. Thanks for a smooth process. More

by betsie.clary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
September 10, 2021

Thes ervice was great with Dakota, he was able to help us get a 2013 F150 and the entire process was smooth! would highly recommend to anyone looking for a good salesman! More

by aleciagallop9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
September 06, 2021

Dakota does his job very well. He has made the process pleasurable. I’m buying a car from a different dealer from Dakota because of the way he approached me when I came in the 1st time. More

by Craig.davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
September 01, 2021

Super quality of service and price Reason I go back after the purchase. I drive 60 miles round trip just for this reason. They also keep me updated on service and sales specials. More

by Lovitt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dobson
August 31, 2021

They were great with assisting me order an F-150 at X-Plan pricing. They also paid top dollar for my 2016 trade as well. No complaints here. More

by joshbeverly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
August 21, 2021

Dakota, Byron and Joe were great to work with. Very patient, friendly and listened to our wants/needs to select the perfect SUV for us. Smooth process from start to finish! More

by leprice630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jensen, Dakota Booth, Byron Reese
Aug 24, 2021 -

Southern Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Ford Lincoln Newport News! We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2021

Fast service and constant communication. Even gave me a free oil change when they failed to remove it from the work order. Great cystitis customer service. More

by jsndvrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dobson
Aug 20, 2021 -

Southern Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2021

Been going to Hall for a few years now and have always had a good experience. Typically, the cliche stereotype of dealerships rings true but not with Hall. It's a great place to go and I definitely recomm More

by PrimeTimeDanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Ted Desantis, Ciara Woods, William Rodgers, Mike Lewis, Eddie Marshall, Jeff Dobson, Melanie Casuso
Aug 17, 2021 -

Southern Ford responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2021

Work was done promptly as scheduled. Very friendly and knowledgeable staff. Would definitely recommend again. More

by Sfsatava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Aug 17, 2021 -

Southern Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

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