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Southern Ford
Newport News, VA
2,491 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,491 reviews
May 17, 2021
After having issues with several areas, from warranty to services and miscommunication, I contacted Mr Jeff Dodson with my concerns. I am now a satisfied customer! services and miscommunication, I contacted Mr Jeff Dodson with my concerns. I am now a satisfied customer! More
by Jsigmon
Employees Worked With
Jeff Dobson
May 16, 2021
We were going out of town when we noticed the tire sensor light. Hall Ford was the first place we saw. We were greeted by William. He saw the valve stem was bent. He fixed the stem, put air in and check light. Hall Ford was the first place we saw. We were greeted by William. He saw the valve stem was bent. He fixed the stem, put air in and checked all four tires. He wouldn't take money for the service or a tip. A situation that could have put a damper on our trip left us with a great story to tell and a reminder that there are good people in this world! More
by Joel and Sylvia
Employees Worked With
William Rodgers
May 15, 2021
Best dealer I ever experienced. Great person and absolutely a great car sales man . He should be a financial manager or sales manager. Great job! absolutely a great car sales man . He should be a financial manager or sales manager. Great job! More
by Chris.delk99922
Employees Worked With
Dakota Booth
May 08, 2021
I was very impressed with the knowledge of the vehicle and my salesman. Ryan was a pleasure to work with and I felt no pressure. He still keeps in touch and that is what customer satisfaction is all about and my salesman. Ryan was a pleasure to work with and I felt no pressure. He still keeps in touch and that is what customer satisfaction is all about. More
by jlowe5751
Employees Worked With
Ryan Garriga
May 03, 2021
The only dealership, in our opinion, for purchasing a Ford or Lincoln Vehicle. We drove past several other dealerships to get to this one and we are return buyers. Highly recommend this dealership! Ford or Lincoln Vehicle. We drove past several other dealerships to get to this one and we are return buyers. Highly recommend this dealership! More
by Sherenbra
Employees Worked With
Byron Reese, Kevin Smith
May 03, 2021
My first visit to Hall Lincoln and the best of service. I think cavalier Lincoln can learn from these folks on customer satisfaction. I drove from Virginia Beach and it would be the last time. Excellent serv think cavalier Lincoln can learn from these folks on customer satisfaction. I drove from Virginia Beach and it would be the last time. Excellent service. More
by MiraLou
Employees Worked With
Stephanie Spangler
May 02, 2021
Excellent product knowledge of vehicles and excellent customer service. Helpful in setting up insurance and financing. Definitely recommend Dakota Booth as sales expert and Bryon Reese was most helpful. customer service. Helpful in setting up insurance and financing. Definitely recommend Dakota Booth as sales expert and Bryon Reese was most helpful. More
by Pblank54
Employees Worked With
Dakota Booth, Byron Reese
May 01, 2021
Dakota, Byron, and Cameron took great care of me in buying my car. Everything was well explained and they made sure I understood what features I was getting. Thanks again. buying my car. Everything was well explained and they made sure I understood what features I was getting. Thanks again. More
by Lufholm
Employees Worked With
Cameron Oneil Womack, Dakota Booth, Byron Reese
April 28, 2021
Great service from all the staff that I had contact with. They explained everything I asked about in a way that I understood it. Thanks They explained everything I asked about in a way that I understood it. Thanks More
by busywoman03
Employees Worked With
Jon Conway, Ted Desantis, William Rodgers
April 26, 2021
Stephanie is the absolute best! She is always so kind and warm with her customer service and she goes above and beyond to make sure I’m taken care of! warm with her customer service and she goes above and beyond to make sure I’m taken care of! More
by Matthew
Employees Worked With
Stephanie Spangler
