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Southern Ford
Newport News, VA
2,550 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,550 reviews
July 13, 2021
The customer service was excellent. John Conway was very helpful with my vehicle service. I’d give Hall Lincoln more than 5 stars if I could.👍 helpful with my vehicle service. I’d give Hall Lincoln more than 5 stars if I could.👍 More
by Carol Nishikawa
Employees Worked With
John Conway
July 12, 2021
The service department is unprofessional and rude especially JON CONWAY! He’s totally disrespectful and condescending towards women! His attitude truly sucks and I will discourage anyone from going t especially JON CONWAY! He’s totally disrespectful and condescending towards women! His attitude truly sucks and I will discourage anyone from going there for service. More
by fccccbrown1997
Employees Worked With
Alicia Marie Chapman Jones
July 07, 2021
Attentive to what I needed looked at for my truck and they kept me informed of what they found, suggested service options , and even got me in for a oil change last minute. they kept me informed of what they found, suggested service options , and even got me in for a oil change last minute. More
by billsfan66
Employees Worked With
Ted Desantis
June 25, 2021
Great streamlined experience. Dakota was enthusiastic and knowledgeable about the vehicle and and all of the features. Best car buying experience we’ve had in years. knowledgeable about the vehicle and and all of the features. Best car buying experience we’ve had in years. More
by LincolnOwner
Employees Worked With
Joseph Jensen, Dakota Booth
June 24, 2021
I have been Happy with the service provided every time I’ve taken my vehicle in there for repairs it’s one of the best service facilities in the area as far as I’m concerned thank you I’ve taken my vehicle in there for repairs it’s one of the best service facilities in the area as far as I’m concerned thank you More
by E2016
Employees Worked With
Mike Lewis
June 23, 2021
Great dealership im glad I got my truck from there they have great service great staff in all departments I will continue to buy from then have great service great staff in all departments I will continue to buy from then More
by Steven compton
Employees Worked With
Manny Patel, James Paulhamus, William Rodgers, Marvin Arrington, Jeff Dobson
June 22, 2021
I took my 2015 Fusion in for what I thought was a simple tire repair because Hall Ford removes the tire and patches rather than shoving a plug through the cord. A bit later Jon came out and explained the ho tire repair because Hall Ford removes the tire and patches rather than shoving a plug through the cord. A bit later Jon came out and explained the hole was too close to the sidewall and the tire needed to be replaced (some places would have just shoved the plug in and sent me on my way). Hall had the correct tire and did the work. The price was very competitive and done as quickly as could be expected considering I rolled in without an appointment. In the 5 years I've had my Fusion, Hall Ford is the only place I've taken it for service. When I think of Hall Ford I think "quality, price, safety". More
by Kenn
Employees Worked With
Jon Conway
