Southern Ford

I didn’t get the “works” special that was advertised! I was charged over a hundred dollars for an oil change and tire rotation. I paid extra for rear brakes, but that cost was for $169.00. The total was was charged over a hundred dollars for an oil change and tire rotation. I paid extra for rear brakes, but that cost was for $169.00. The total was for $174.00! Too expensive! I’m not happy. More

I took my vehicle to get it service and the service department did a great job. Great customer service and appreciate all that was done. department did a great job. Great customer service and appreciate all that was done. More

This is my second time at Hall Ford. And I've been to several dealerships in this area and nothing has worked. I appreciated how Dakota was vet persistent with helping me get into a car. He could have ju several dealerships in this area and nothing has worked. I appreciated how Dakota was vet persistent with helping me get into a car. He could have just said oh well after the last time I tried to get a car. But he kept checking in which made me work harder to achieve this goal of getting a car. He is greatly appreciated. I also worked with Ryan as well, and he was a pleasure to work with as well. Thank you!!!!! And not to mention at first I was soooooo against white cars, but Dakota showed me a white ford fusion AND I LOVEEEEEEE IT!!! OMG!!! THANK YOU!!! More

William Rodgers is excellent. I would have went somewhere else if it were not for his great customer service. I also like the text chat feature It seems to work better than going through operato somewhere else if it were not for his great customer service. I also like the text chat feature It seems to work better than going through operators and leaving voicemails More

Received great service from Mr Rodgers. Appreciate the time and effort. Provided me with all detailed information about my car. Good customer service and will bring my car back time and effort. Provided me with all detailed information about my car. Good customer service and will bring my car back More

Mr. Marvin Arrington was Godsend. When I met him, I felt at home. He took his time with me and explained everything. Mr. Arrington was very knowledgeable about my vehicle. I felt that I learned more about t at home. He took his time with me and explained everything. Mr. Arrington was very knowledgeable about my vehicle. I felt that I learned more about the vehicle than I would had in the owner’s manual. He helped me program my phone and FordPass to my new vehicle. I had a great experience buying a new car. Mr. Arrington is a great asset to Ford. More

Worked primarily with Mark Carofano. I found him to be very personable and highly knowledgeable about the cars I was interested in - the Aviator and ultimately the Nautilus. Although I didn't make a fina very personable and highly knowledgeable about the cars I was interested in - the Aviator and ultimately the Nautilus. Although I didn't make a final decision, I would highly recommend this salesman and the dealership to my acquaintances. More

I received the appointment time I requested and my service completed on time. Check in and check out was very efficient at the quoted estimate. service completed on time. Check in and check out was very efficient at the quoted estimate. More

I missed my appt and came in the following day, but Mike (my service writer) was amazing and fit me in and got me out within an hour or so. He was very knowledgeable about the services Hall provided and als (my service writer) was amazing and fit me in and got me out within an hour or so. He was very knowledgeable about the services Hall provided and also very efficient in terms of communicating with me throughout the whole process. I will not go anywhere else, Hall has the absolute best service department. Thank you guys and I highly recommend you go see Mike! Great job guys!!! More

This dealership gave us the best car purchase experience we have had to date. I was extremely pleased that every employee wore masks (Covid-19 protection). we have had to date. I was extremely pleased that every employee wore masks (Covid-19 protection). More