Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
2,557 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,557 reviews
June 10, 2021
Pleasant and very knowledgeable of the vehicle we were looking at and ultimately purchased. Sales representative and finance worked to get the price we could afford. looking at and ultimately purchased. Sales representative and finance worked to get the price we could afford. More
by Laurie
Employees Worked With
Cameron Womack, Dakota Booth, Byron Reese
June 09, 2021
He was so excellent, had great customer service, and very friendly. He got my best friend a great used car which was a 2018! It rides smooth, nice and clean all for a great price! friendly. He got my best friend a great used car which was a 2018! It rides smooth, nice and clean all for a great price! More
by qaderapowell
Employees Worked With
Dakota Booth
June 08, 2021
I like the way they keep you informed about the service you need and how it will be delivered. The staff is very friendly and helpful. you need and how it will be delivered. The staff is very friendly and helpful. More
by jalock19
Employees Worked With
Alicia Marie Chapman Jones, William Rodgers
June 08, 2021
My service writer was Stephanie Spangler and she is outstanding as for as insuring that her client receives the best outcome from their service visit. Great personality as well. Also spoke with the fin outstanding as for as insuring that her client receives the best outcome from their service visit. Great personality as well. Also spoke with the financial guru concerning maint plans and he was very helpful. He took the time to explain my concerns. Waiting area is comfortable, I give them two tumbs up More
by Freddie Bellamy
Employees Worked With
Stephanie Spangler, Cameron Oneil Womack
June 08, 2021
Every time I have used Hall's service I have been pleased with the proffesional attitude of the service staff to include the cashiers. Every service has been performed promptly and professionally. pleased with the proffesional attitude of the service staff to include the cashiers. Every service has been performed promptly and professionally. More
by BobF
Employees Worked With
Stephanie Spangler, Mike Lewis
June 05, 2021
Awesome customer service and very professional! Worked with Dakota Booth and Byron Reese and they worked with us to find exactly what we wanted and at the price we wanted! Will definetly come back next ti with Dakota Booth and Byron Reese and they worked with us to find exactly what we wanted and at the price we wanted! Will definetly come back next time! More
by CIELO26DAILEY
Employees Worked With
Dakota Booth, Byron Reese
May 30, 2021
Scheduling the works service was easy. Service advisor was friendly and professional. Was in and out in less than one hour. Completely satisfied. Thank you was friendly and professional. Was in and out in less than one hour. Completely satisfied. Thank you More
by kollsky
Employees Worked With
Mike Lewis
May 25, 2021
Friendly, expert, competent, terrific25 word minimum? Friendly, expert, competent, terrific 25 word minimum? Why are you making this review process so hard? They know their vehicles. They accura Friendly, expert, competent, terrific 25 word minimum? Why are you making this review process so hard? They know their vehicles. They accurately fixed the problem. They were very helpful. More
by JimL
Employees Worked With
William Rodgers
May 25, 2021
Marvin is great at his job. I have purchased vehicles in the past and I can’t recall a person as passionate as Marvin. His knowledge and expertise are beyond measure. I would recommend him to others withou the past and I can’t recall a person as passionate as Marvin. His knowledge and expertise are beyond measure. I would recommend him to others without hesitation. More
by Lynn
Employees Worked With
Marvin Arrington
