
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Stephanie was outstanding she explained to me what was needed for my car and kept me informed. Stephanie was very patient and understanding and personal . needed for my car and kept me informed. Stephanie was very patient and understanding and personal . More
Brought vehicle in for service on 1/7/2021 and as usual Stephanie Spangler provided outstanding customer service. So happy she is back! Thank you Stephanie!!! M. Powell Stephanie Spangler provided outstanding customer service. So happy she is back! Thank you Stephanie!!! M. Powell More
Ryan was great! He really listened and worked really hard to find us the right vehicle. His communication was on point, very quick to respond and was not pushy. We had a great car buying experience thanks to to find us the right vehicle. His communication was on point, very quick to respond and was not pushy. We had a great car buying experience thanks to Ryan. More
Poor mechanics. I brought my car in for an oil change and the car was returned to me with the check engine light on. The check engine light was NOT on when the car was dropped off. This is very poor custome the car was returned to me with the check engine light on. The check engine light was NOT on when the car was dropped off. This is very poor customer service. This is my second time having an issue at this location. If I could do zero stars, I would. More
Stephanie Spangler Is very professional,Kind,helpful and know what she is doing,She explained everything thoroughly.Excellent service, I definitely recommend Hall Ford Lincoln. know what she is doing,She explained everything thoroughly.Excellent service, I definitely recommend Hall Ford Lincoln. More
Make my appointment and I'm in and out with excellent service as always. They wash and vacuum my truck and service is so wonderful. My birthday was Friday the 8th and I received a call from them wishing service as always. They wash and vacuum my truck and service is so wonderful. My birthday was Friday the 8th and I received a call from them wishing me happy birthday 🎂 🥳 and I was so tickled couldn't believe it. They are one of the best. Thank you More
Transmission specialist did horrible job. Recommended new transmission due to car age. Took to transmission specialist. Fluid in car just extremely low. No transmission needed. transmission due to car age. Took to transmission specialist. Fluid in car just extremely low. No transmission needed. More
I have NEVER had a better experience purchasing a vehicle before. Mr. Arrington is a man of his word and gets the job done for his customer! I ABSOLUTELY LOVE my new car and it was such a non stressful purch before. Mr. Arrington is a man of his word and gets the job done for his customer! I ABSOLUTELY LOVE my new car and it was such a non stressful purchase to add on to that experience. I highly recommend Mr. Arrington for all of your car buying needs! He is my go to CAR GUY from now on! More
This was by far the most frustrating experience I've had with a dealership. My vehicle was in the shop here for over two weeks. I could never get Stephanie on the phone to talk to her about my questions and with a dealership. My vehicle was in the shop here for over two weeks. I could never get Stephanie on the phone to talk to her about my questions and concerns. The only way I could ever get in contact with her was via text message and that was if she even responded to my text messages at all. I would ask very basic questions like if my vehicle had been looked at yet (which they had my vehicle 2 business days before it was actually brought into the shop to be diagnosed). I was very disappointed with my experience here and More