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Southern Ford
Newport News, VA
2,460 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,460 reviews
November 02, 2020
Easy to communicate with. Stephanie is very helpful and made the process of having work performed on your vehicle painless. I would highly recommend. Thank you made the process of having work performed on your vehicle painless. I would highly recommend. Thank you More
by LincolnMKZ
Employees Worked With
Stephanie Spangler
October 29, 2020
Marin was absolutely wonderful. He was extremely Marin was absolutely wonderful. He was extremely knowledgeable. He made me feel good about my purchase. My daughter is planning to buy her next car Marin was absolutely wonderful. He was extremely knowledgeable. He made me feel good about my purchase. My daughter is planning to buy her next car from him. More
by cbgoodwin
Employees Worked With
Marvin Arrington
October 28, 2020
The service department has always been very professional and courteous. We have always been very satisfied with the service and the sales department. We have bought 2 vehicles from Hall and won’t hesitate and courteous. We have always been very satisfied with the service and the sales department. We have bought 2 vehicles from Hall and won’t hesitate to purchase from them again. More
by cnfrey
Employees Worked With
Justin Sederski, William Rodgers
October 28, 2020
Friendly, efficient caring always willing to make you comfortable and letting you know how and why and what’s going on during the visit a very good group of people all around comfortable and letting you know how and why and what’s going on during the visit a very good group of people all around More
by lindasroom2004
Employees Worked With
Alicia Marie Chapman Jones, Stephanie Spangler, Steve Cook, Ron Huey, Ted Desantis, William Rodgers, Mike Lewis, Eddie Marshall
October 26, 2020
Marvin was absolutely PHENOMENAL in my car buying experience! We met him earlier in the year and was impressed by his attentiveness he displayed to us. So quite naturally, when we were finally ready experience! We met him earlier in the year and was impressed by his attentiveness he displayed to us. So quite naturally, when we were finally ready to purchase, we came back to him for the sale of our 2020 Lincoln Aviator. And we couldn’t be more pleased with his customer service!! We will definitely recommend Marvin to any and everyone. More
by Ebony G.
Employees Worked With
Marvin Arrington
October 26, 2020
Fast, friendly, and totally uncharacteristic of your typical car dealership. I am very glad to be be doing business with them. It is a joy. typical car dealership. I am very glad to be be doing business with them. It is a joy. More
by greytim73
Employees Worked With
Alicia Marie Chapman Jones, Chardea Pride
October 22, 2020
Appreciated the email reminder for service due and ability to make appointment that way. Was also able to include appointment for overdue state inspection. Do not appreciate being forced to use a ability to make appointment that way. Was also able to include appointment for overdue state inspection. Do not appreciate being forced to use a MINIMUM of 25 words in completing this VOLUNTARY survey. More
by dt
Employees Worked With
Mike Lewis
October 21, 2020
From start to finish, we had an excellent experience! Stephanie Spangler, CSR, was, as always, very attentive to detail & excellent service!! 👏🏼 Thank you so much!! 😃👍🏼 Stephanie Spangler, CSR, was, as always, very attentive to detail & excellent service!! 👏🏼 Thank you so much!! 😃👍🏼 More
by Steve & Regina M.
Employees Worked With
Stephanie Spangler
October 21, 2020
Thank you for GREAT customer service from Stephanie and Eddie!!! Always top notch!!! Thank you for going above and beyond!! Serviced and coordinated both our vehicles in one day on short notice. Eddie!!! Always top notch!!! Thank you for going above and beyond!! Serviced and coordinated both our vehicles in one day on short notice. More
by B Gentry
Employees Worked With
Stephanie Spangler, Eddie Marshall
