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Southern Ford
Newport News, VA
2,482 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,482 reviews
October 21, 2020
From start to finish, we had an excellent experience! Stephanie Spangler, CSR, was, as always, very attentive to detail & excellent service!! 👏🏼 Thank you so much!! 😃👍🏼 Stephanie Spangler, CSR, was, as always, very attentive to detail & excellent service!! 👏🏼 Thank you so much!! 😃👍🏼 More
by Steve & Regina M.
Employees Worked With
Stephanie Spangler
October 21, 2020
Thank you for GREAT customer service from Stephanie and Eddie!!! Always top notch!!! Thank you for going above and beyond!! Serviced and coordinated both our vehicles in one day on short notice. Eddie!!! Always top notch!!! Thank you for going above and beyond!! Serviced and coordinated both our vehicles in one day on short notice. More
by B Gentry
Employees Worked With
Stephanie Spangler, Eddie Marshall
October 20, 2020
Always very professional and courteous. Explains service problems thoroughly. Work is always well done and completed in a timely manner. I have not purchased a vehicle from this location but I would recomme problems thoroughly. Work is always well done and completed in a timely manner. I have not purchased a vehicle from this location but I would recommend to anyone for service related matters. More
by dwatts128
Employees Worked With
Stephanie Spangler
October 20, 2020
Great Service Department at Hall Ford. The young lady who always helps me, Stephanie Spangler, is a jewel. I am so thankful I purchased my Lincoln MKX there. always helps me, Stephanie Spangler, is a jewel. I am so thankful I purchased my Lincoln MKX there. More
by Teblafem
Employees Worked With
Stephanie Spangler
October 19, 2020
Very clean and efficient check-in area. You pull up and your service manager greets you by name, takes your keys and that’s it. They confirm what you are here for and that’s it! Very courteous and profess your service manager greets you by name, takes your keys and that’s it. They confirm what you are here for and that’s it! Very courteous and professional. More
by Grover1587
Employees Worked With
Stephanie Spangler
October 17, 2020
Marvin was both attentive and flexible in working out a way to get me what I wanted and at the right price. When I had an issue or concern he was prompt to go above and beyond to get me comfortable with t way to get me what I wanted and at the right price. When I had an issue or concern he was prompt to go above and beyond to get me comfortable with the purchase and now I'm very much enjoying my new 2020 Lincoln Corsair. More
by dizzo1218
Employees Worked With
Marvin Arrington
October 16, 2020
I’m from out of state and received the same five star treatment that I am currently accustomed to from Lincoln in NJ. This included prompt and courteous valet service as well as being offered a beautiful treatment that I am currently accustomed to from Lincoln in NJ. This included prompt and courteous valet service as well as being offered a beautiful courtesy car. Something had previously spilled in my car, giving it an awful smell. My car was returned in a timely manner both smelling good and clean. Kudos to Stephanie and Eric. Thanks. More
by Nita
Employees Worked With
Eric, Stephanie Spangler
October 14, 2020
This is the only place I trust to buy a car or service my vehicles. You can trust Hall Ford. I have purchased 3 vehicles here and will be buying my son a car from them next year. I have all of my vehicles vehicles. You can trust Hall Ford. I have purchased 3 vehicles here and will be buying my son a car from them next year. I have all of my vehicles serviced here because they are very honest. More
by Roquemoresva
Employees Worked With
Stephanie Spangler, Ted Desantis, Mike Lewis
October 13, 2020
Great value on the used car I bought for my son. My salesman, Ryan Garriga exhibited true professionalism and integrity. They also went the extra mile to make sure my car was properly serviced before I salesman, Ryan Garriga exhibited true professionalism and integrity. They also went the extra mile to make sure my car was properly serviced before I bought it. I can recommend Ryan and Hall Ford with confidence. More
by brianmccoy,greenvillenc
Employees Worked With
Ryan Garriga
October 09, 2020
Fast, friendly service. Very professional staff in service area. Use shuttle with no problems; nice driver. Will return for any future issues with my vehicle. service area. Use shuttle with no problems; nice driver. Will return for any future issues with my vehicle. More
by MB
Employees Worked With
Stephanie Spangler, Mike Lewis
