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Southern Ford
Newport News, VA
2,472 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,472 reviews
September 19, 2020
Stephanie was friendly and accommodating ... Service was satisfactory ... I appreciated the truck being washed and vacuumed. I also appreciated the way she communicated with me through text was satisfactory ... I appreciated the truck being washed and vacuumed. I also appreciated the way she communicated with me through text More
by jrarango
Employees Worked With
Stephanie Spangler
September 16, 2020
Handled all problems in an efficient manner. Kept me up to date through the whole time. Very pleased with service department. Gall is one of the best dealers I've seen to date through the whole time. Very pleased with service department. Gall is one of the best dealers I've seen More
by Dr. D
Employees Worked With
Stephanie Spangler, William Rodgers
September 11, 2020
Second visit here, awesome service again! Bought my Ford Escape last year, trying to do the right thing and keep maintenance up before issues get out of hand. Both visits went exactly as I was told. On time Escape last year, trying to do the right thing and keep maintenance up before issues get out of hand. Both visits went exactly as I was told. On time, clean place, keep doing great things! More
by ckeaton87
Employees Worked With
Steve Cook, Mike Lewis
September 05, 2020
I want say that every time I take my car there for the service they do it quick . And the people are really attentive to the customers. And they have really good customer service. service they do it quick . And the people are really attentive to the customers. And they have really good customer service. More
by jessica_jaju
Employees Worked With
William Rodgers
September 04, 2020
Needed service in the late afternoon. I called to explain my predicament and they worked me in. Great customer service. I have not had a bad experience here. Hi hi my predicament and they worked me in. Great customer service. I have not had a bad experience here. Hi hi More
by Horselover58
Employees Worked With
William Rodgers
September 02, 2020
Scheduled oil changed few days out. William and the technician who performed it were fantastic. In and out in under an hour zero complaints. Drove all the way from Suffolk because Hall Ford is the only technician who performed it were fantastic. In and out in under an hour zero complaints. Drove all the way from Suffolk because Hall Ford is the only dealership I trust to touch my car. More
by Kenneth McGhee
Employees Worked With
Steve Cook, William Rodgers
