Southern Ford

Two great salesmen. Made us feel welcome and explained everything. Will come back to get my Fusion. Just need to get my car traded in everything. Will come back to get my Fusion. Just need to get my car traded in More

Larry was great! But honestly, I was a little disappointed with my visit. Although I came in for routine maintenance, I also needed my signal light replaced in the front. I specifically asked how disappointed with my visit. Although I came in for routine maintenance, I also needed my signal light replaced in the front. I specifically asked how much would it cost for replacement and labor. I was very much pleased with the original amount given. Time passes, and then I’m told that the amount is changing (much higher than what I was told previously) because the bumper would have to be removed so that they could get to the signal light. I as a customer/car owner did know that the bumper would have to be removed in order to complete the following. I was displeased to know that a Ford employee/technician had no knowledge that the bumper would have to be removed-especially after the Year, Make, and Model we presented with full disclosure. I do understand the change in charges because of the labor, but initially, I did ask about the price for assurance. I will be returning for service. I can not deny the amazing customer service that this Hall dealer provides. More

Everything was great. Easy and quick! Friendly! Took care of me from beginning to end. Thank you Steve Cook! I am going to find Steve every time I ever come to have service done in the future. of me from beginning to end. Thank you Steve Cook! I am going to find Steve every time I ever come to have service done in the future. More

Looking for a Vehicle I actually came by this dealership twice on two different times with plans on getting a new Truck i was in the parking lot for 15 min and no one even I actually came by this dealership twice on two different times with plans on getting a new Truck i was in the parking lot for 15 min and no one even came outside so I left. I figured that I would give them then the benefit of the doubt I was there last week in the parking lot again and noone even came outside that's sad. If I have to go inside and ask for a salesman to buy a Vehicle then I just need to keep moving. I actually like Ford and I was also going to bring my Dad not in this life time poor customer service i was told that by a friend and he bought a truck from some where else but I personally went through it. More

I feel if you bring a car a day before need it should be ready at least by3 a clock . You have had the car all day and you dont get it ready till 6 o'clock not good service ready at least by3 a clock . You have had the car all day and you dont get it ready till 6 o'clock not good service More

I bought my 2019 F150 at Hall Ford and a factor in buying there was the service dept. I had a 2005 F150 that I had taken there for service for years. So using them for my new truck was a no brained. I use there was the service dept. I had a 2005 F150 that I had taken there for service for years. So using them for my new truck was a no brained. I used the FordPass online app and scheduled this last maintenance myself. I went to Hall the next day and had a great experience. Short wait in a nice lounge area and I was done. Happy camper More

Slow service. Bad communication. They only texted me. It took two days and still never fixed the issue. I can’t say I have ever had GOOD service here. I won’t be back to this service department. took two days and still never fixed the issue. I can’t say I have ever had GOOD service here. I won’t be back to this service department. More

I've dealt with Chardea Pride and she is very personable and professional. She was more of an adviser than s sales person. I would highly recommend her to anyone and professional. She was more of an adviser than s sales person. I would highly recommend her to anyone More

Service was excellent. Desk rep was very quick and courteous to meet my needs. Shop was honest and did not take goods on seat. A plus for any business. Would recommmend hall to my freinds or even a courteous to meet my needs. Shop was honest and did not take goods on seat. A plus for any business. Would recommmend hall to my freinds or even a More

This was my 3rd visit to your shop. I was kinda apprehensive to go back and have some work on my vehicle done due to my past unpleasant visit. I have to tell you that my visit this time was really apprehensive to go back and have some work on my vehicle done due to my past unpleasant visit. I have to tell you that my visit this time was really good. There was a time that I swear would not go back there anymore for anything. The visit this time specially with Mr. Williams was very professional and customer service was excellent. Thank you for this positive attitude. This company needs people like you. More