
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was my 3rd visit to your shop. I was kinda apprehensive to go back and have some work on my vehicle done due to my past unpleasant visit. I have to tell you that my visit this time was really apprehensive to go back and have some work on my vehicle done due to my past unpleasant visit. I have to tell you that my visit this time was really good. There was a time that I swear would not go back there anymore for anything. The visit this time specially with Mr. Williams was very professional and customer service was excellent. Thank you for this positive attitude. This company needs people like you. More
Great place and wonderful people to do business with. Brought my 2019 Lincoln MKC in for a last minute, overdue oil change. I did not have an appointment, however, Mr. Steve Cook was very kind and helpful Brought my 2019 Lincoln MKC in for a last minute, overdue oil change. I did not have an appointment, however, Mr. Steve Cook was very kind and helpful and took care of my vehicle right away. After the oil change was completed (in less than an hour), they washed and vacuumed it also (courtesy to all Lincoln customers). A trustworthy, professional team to entrust your vehicle with! Thank you Mr. Steve Cook and Service Department for your friendliness, professionalism and excellent work. Highly recommend Hall Ford Lincoln. More
The reason for my 2 stars is integrity. I took my F350 here for oil and filter change. Before I took it in I noticed that I had a right turn signal out. After my servicing the turn signal was still out. T here for oil and filter change. Before I took it in I noticed that I had a right turn signal out. After my servicing the turn signal was still out. The problem is that it showed they do a check of all fluids and lights. No one mentioned my signal light was out. It makes me question what else did they not check. Did they just reset the lights? More
Larry was extremely nice & informative. He was pro-active by taking us to the bay to show us our brakes. The time he gave for the estimate was almost on the button. by taking us to the bay to show us our brakes. The time he gave for the estimate was almost on the button. More
Great service - quick and efficient. Arrived at 0730 without an appointment, asked for an oil change and tire rotation on my F150. Was out at 0945, and payed for it with loyalty points. Very satisfied w without an appointment, asked for an oil change and tire rotation on my F150. Was out at 0945, and payed for it with loyalty points. Very satisfied with the service department! More
Its a really nice place to go to and they are really fast with there work..but to me the only problem they have I dont think they should discuss any problem with your car in front of every one they should at with there work..but to me the only problem they have I dont think they should discuss any problem with your car in front of every one they should at lease take you to the side and discuss any information they need about your car to u only .. More
Had a appointment and spent three hours waiting for an oil change. This was extremely too long. Hall is no longer trying to make customer service a priority. oil change. This was extremely too long. Hall is no longer trying to make customer service a priority. More
Brought my truck in for front, rear brakes and an oil change it was done under the time they quoted me and done correctly! I would recommend them for all you’re Ford and Lincoln service... change it was done under the time they quoted me and done correctly! I would recommend them for all you’re Ford and Lincoln service... More
As always, this dealership is top notch! Very professional and efficient. Mr Rodgers took care of my needs and checked with me during my service visit, making sure to keep me informed of the prog professional and efficient. Mr Rodgers took care of my needs and checked with me during my service visit, making sure to keep me informed of the progress. I knew Mr Rodgers from Acura and he has brought his professionalism and dedication to Hall Lincoln. Thank you. More
Got the service I needed for my vehicle without any problems Mr Rodgers provided great customer service to me and really appreciate it. Finally someone took care of me problems Mr Rodgers provided great customer service to me and really appreciate it. Finally someone took care of me More