Southern Ford

Amazing salesman Kenneth knew everything about the whole process and made it incredibly simple and easy. Great haggle. Great purchase. Would buy from again. 5 out of 7 Kenneth knew everything about the whole process and made it incredibly simple and easy. Great haggle. Great purchase. Would buy from again. 5 out of 7. More

Great deals Everyone at this dealership is so friendly and helpful. We have bought 3 vehicles from there this year and have gotten great deals. The staff answered Everyone at this dealership is so friendly and helpful. We have bought 3 vehicles from there this year and have gotten great deals. The staff answered any questions we had and really worked with our budgets. More

Fast, efficient and knowledgable My husband and I made a decision to trade in my Fiesta for a newer model and went to the dealership on Monday eve. We met with Kenneth and the sale co My husband and I made a decision to trade in my Fiesta for a newer model and went to the dealership on Monday eve. We met with Kenneth and the sale couldn't have been easier or faster. Kenneth was low key (which I appreciate) but informative and very helpful. He answered all of our questions, assisted with all paperwork and made the purchase go very smoothly. We were late arriving and doing all the necessary work, but we never felt rushed. Thank you to Kenneth for all the help. Pat Lorge More

Great help,perfect service Great experience, and great service and very helpfu and went further out of his way to help and explain so much more.great personal service Great experience, and great service and very helpfu and went further out of his way to help and explain so much more.great personal service More

Sales Contract/Financial Thanks so much Mr. Patel, for trying to make the completion of the required sale and financial documentation on my new Edge as easy and simplified as Thanks so much Mr. Patel, for trying to make the completion of the required sale and financial documentation on my new Edge as easy and simplified as possible. Your patience was much appreciated. Thanks, Terri S. More

Great experience helping daughter buy a new Fusion I expect my daughter to place a review but I wanted to share my experience as a spectator. I must say I was very impressed with Nelson McCann and th I expect my daughter to place a review but I wanted to share my experience as a spectator. I must say I was very impressed with Nelson McCann and the finance Manager Cameron Womack. Quality people who put together a great deal. This is the first time my oldest daughter purchased a new vehicle on her own. I went with her as I have over 40 years of car buying and car selling experience. For sales Nelson is what everyone should expect from a salesman. Don't push the sale. Let the deal make the sale. I have connections at other dealers and Nelson matched the best deal I could find. I have dealt with some struggling salesmen in my life that simply hound potential buyers to sell a vehicle. This was such a pleasant experience that I wasted my time assisting my daughter. They treated her great from start to finish. Nelson was even helpful assisting my daughter find a cheaper insurance policy. For anyone seeking to buy a new Ford or Lincoln skip the other dealers in Tidewater and contact Nelson. You will not regret it. Now moving over to finance I can say Cameron was professional and courteous. He performed his job well and was not pushing the usual extended warranty and dealer services as hard as many I have dealt with. My daughter told him up front that the price was at the top of her budget and he was respectful of that. He did attempt to sell the extra features as he was trained but he could see the payment was already stretching her budget. I would like to thank him for pushing the gap insurance. This is something that she did need and was an oversight to me. I am the type that puts 30-60% down on new vehicles so gap is not a concern. For my daughter financing 80% the gap is a good thing. Overall I would rate the experience as EXCELLENT. Thank you Hall Ford Lincoln, Nelson and Cameron. More

Quick, hassle free transaction Did two test drives and wasn't pressured. Hassle free process and very happy with the service and price. All three sales reps were accommodating and r Did two test drives and wasn't pressured. Hassle free process and very happy with the service and price. All three sales reps were accommodating and respectful. More

New Raptor Purchase Hall Ford of Newport News, VA is an awesome dealership. The sales rep Evan helped me out with getting me the best deal he could. They even gave me a g Hall Ford of Newport News, VA is an awesome dealership. The sales rep Evan helped me out with getting me the best deal he could. They even gave me a great deal on my trade in. I would definitely recommend Hall Ford to anybody looking to buy a new vehicle. More

Great experience! Chris Hancock and Joe Jensen treated us like gold. The car buying experience is always a bit stressful, but, Chris and Joe really went to bat for us a Chris Hancock and Joe Jensen treated us like gold. The car buying experience is always a bit stressful, but, Chris and Joe really went to bat for us and we got a nicer care than we ever expected. I can't recommend Hall more highly. A very different experience from other local dealerships. This team will get the job done for you. More

Great Truck, but mislead On November 2, 2018, I purchased a 2017 Ford Explorer xlt. Although I love my new truck, promises were made that weren't fulfilled. I was promised tha On November 2, 2018, I purchased a 2017 Ford Explorer xlt. Although I love my new truck, promises were made that weren't fulfilled. I was promised that my first payment would be set 45 days from the day of purchase, but that wasn't the case . Now all they can promise me is a 10 day grace period. Not feeling so good about this purchase anymore...found myself in a pickle, especially now that my "hearty" car payment is due the same time as my mortgage. More