
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Smooth Sale person Taylor work hard she tried to meet my needs and I got the truck I wanted color black and space I needed thanks Sale person Taylor work hard she tried to meet my needs and I got the truck I wanted color black and space I needed thanks More
Very Helpful Staff While my daughter was away at school this Ford Dealer took good care of her vehicle. We are lifetime Ford owners and appreciate the kindness and helpf While my daughter was away at school this Ford Dealer took good care of her vehicle. We are lifetime Ford owners and appreciate the kindness and helpfulness of the staff. On my last call to the dealer, Service Manager "Alicia" was prompt to assist in our needs of a complete service record of the vehicle. As my daughter is now out of the state; it will be helpful to have this report for past and future reference. Thank you for your understanding and helpfulness! More
Very friendly Taylor was very nice and great costumer service. I would recommend this dealership to anyone. They weren't rushing me to buy but were very helpful and Taylor was very nice and great costumer service. I would recommend this dealership to anyone. They weren't rushing me to buy but were very helpful and cooperative with my parents and insurance. Taylor even picked me up so I didn't have to take a taxi. More
Felt like family Nelson was so kind to me. I recently lost my husband and traded in his Explore for an Escape. Taylor called me first and was so nice. Nelson had om Nelson was so kind to me. I recently lost my husband and traded in his Explore for an Escape. Taylor called me first and was so nice. Nelson had ompassion forr my loss, did not "push" me into something I did not want. When I stated everything I was looking for, he found the right vehicle at the right price. Jason the Sales Manager extended the kindness. I highly recommend Hall Ford. They treat their customers with the upmost respect, friendly atmosphere, no "pushy salesperson" and work with you so your satisfaction is their priority. Thank you Nelson!!!!!! More
Nelson is the man I walked in not to sure what I wanted and kind of in fear but that I would get ripped of or be pressured into buying something with a high interest ra I walked in not to sure what I wanted and kind of in fear but that I would get ripped of or be pressured into buying something with a high interest rate but Nelson asked what I was looking for as far in a vehicle and what I enjoyed doing in life. He combined the two and walked me though the whole process, it was a quite enjoyable and very laid back. I walked out with a great car and low payments with and interest rate so low you wouldn’t believe it if I posted it in this review. More
Nelson is a great salesman!! He got us the 2016 Lincoln Navigator that we wanted & at the price we requested!! No issues whatsoever!!! Everyone was very kind & supportive. I’d re He got us the 2016 Lincoln Navigator that we wanted & at the price we requested!! No issues whatsoever!!! Everyone was very kind & supportive. I’d recommend him to everyone!!!!! Thank you Nelson McCann!!! More
Awesome experience! Nelson is a top of the line salesman! He bent over backwards to deliver our Expedition to us! He was even willing to deliver our car to us a second ti Nelson is a top of the line salesman! He bent over backwards to deliver our Expedition to us! He was even willing to deliver our car to us a second time to make sure we got what we wanted! He followed up with us to ensure we were comfortable with our vehicle! Thanks so much! More
Excited Found me an SUV with a lot more own it than I had expected. Done everything through my phone. Whatmore could you ask for than having the car delivered Found me an SUV with a lot more own it than I had expected. Done everything through my phone. Whatmore could you ask for than having the car delivered to your door! I have never experienced buying anything this easy!! Thank you so much for everything!!! I am truly excited about my SUV. More
Looking for a car to buy I find Hall very easy to work with and responsive to my needs. My salesman Henry Copeland went above and beyond to help me - not only with promptly re I find Hall very easy to work with and responsive to my needs. My salesman Henry Copeland went above and beyond to help me - not only with promptly returning phone calls but following up as promised the next day. More
Excellent service advisor While driving our SUV last week, we had to pull off road due to a broken belt. Called USAA for a tow then we called Hall Ford. We were able to get i While driving our SUV last week, we had to pull off road due to a broken belt. Called USAA for a tow then we called Hall Ford. We were able to get in that day and our parts were ordered with impeccable timing. Our vehicle was ready the next morning and runs as great as ever. Lisa was a pleasure to work with and I feel confident that she will be able to address any future needs we may have with upkeep. She has a nice personality and I need someone with a big one to handle my personality. We miss working with Elizabeth Crotts and were thrilled to know she was promoted but she assured us that Lisa was our go-to person. Thank you guys once again and also to the mechanics who keeps our baby running smoothly. It was a pleasure. Sincerely, The White's More