Back

Southern Ford

Newport News, VA

4.7
2,602 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 2,602 reviews

December 15, 2017

Great!! Nelson really understood what I was looking for and did whatever he could to help me find the right car for my family. Got a good deal for the car I w More

by Whughes
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Daniel Carl Nance, Nelson McCann
Dec 18, 2017 -

Southern Ford responded

We are glad Nelson could help! If you have any further questions, please don't hesitate to reach out! Take care!

December 14, 2017

Best car buying experience I have ever had This was the most incredible car buying experience I could have ever asked for. My salesman, Jared, took such good care of me. He greeted me with a wa More

by shellz183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark
Dec 14, 2017 -

Southern Ford responded

Hello, thank you; we appreciate your feedback! We hope you love your new car! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2017

Nelson Mccann I recently purchased a 2016 F150 from Nelson Mccann. Nelson was professional, courteous, and most of all patient with me during the entire buying deci More

by mcdrive7270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Mccann. Outstanding service!!!, Nelson McCann
Dec 15, 2017 -

Southern Ford responded

Congratulations on your new F150! We are so pleased you enjoyed your visit to Hall Ford Lincoln Newport News! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2017

Great Customer Service We recently bought two cars through Jared and it was a great experience. I would recommend him to anyone looking to get a new car! More

by Msulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark
Dec 15, 2017 -

Southern Ford responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We are so happy to have earned your trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2017

Nelson is a good salesman Nelson was very helpful and well informed about the different vehicles. He doesn't try and force a sale on you. One of my more enjoyable experience at More

by Charles
Recommend Dealer
Yes
Employees Worked With
Nelson McCann
Dec 15, 2017 -

Southern Ford responded

Charles, we are so pleased you enjoyed your visit to Hall Ford Lincoln Newport News! We are stoked Nelson was able to take care of you! Thank you again for the great review!

November 28, 2017

Call you our representative Mike ham and his sales manager J Mike Hamm and his sales manager Jason were outstanding! We shopped all over town this was by far the most professional group it with the most professi More

by Jeffrey Allan Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lamont Ham, Cameron Oneil Womack
Feb 14, 2018 -

Southern Ford responded

Thank you so much for these kind words Jeffrey! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Hall Ford Lincoln Newport News, and we will make sure to share these kind words with Michael Hamm and our team. Let us know if you need anything in the future, and thanks again!

November 27, 2017

Happy customer!!! I recently just purchased a 2017 Escape. I am truly happy with my purchase. I definitely ended up with a great vehicle. Thanks to all who assisted me More

by Maygemini.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Manny Patel, Joseph Jensen, Daniel Carl Nance
Feb 14, 2018 -

Southern Ford responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new 2017 Ford Escape! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

November 25, 2017

Great service Nelson was very helpful and knowledgeable about the vehicles, and he got me what I was looking for. The finance manager Manny was also helpful and pr More

by Pauly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Feb 16, 2018 -

Southern Ford responded

Good afternoon Pauly. In response to your review, I want to take the time to thank you for praising Hall Ford Lincoln Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Pauly and be sure to stop by soon!

November 25, 2017

Nelson answered many questions I had within a timely manner. He even suggested I get my vehicle appraised and sold to CarMax so I could get the most for it More

by MARK KEFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson McCann
Feb 16, 2018 -

Southern Ford responded

Hello Mark, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Nelson McCann and the team! Thank you again for your review.

November 24, 2017

Taylor Keever I came in looking for a cheaper used car, Taylor helped me finding the best car in my price range. Taylor was helpful in answering all my questions, a More

by Ryantfle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor R Keever
Feb 16, 2018 -

Southern Ford responded

Hello, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Taylor Keever and the team! Thank you again for your review.

...
232
...