
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I started out looking for a used Manual Transmission Pickup ... a lot harder to find that one might think! I "bought" a used Mazda here and ended up deciding it wasn't what I really wanted, and they Pickup ... a lot harder to find that one might think! I "bought" a used Mazda here and ended up deciding it wasn't what I really wanted, and they took it back. No you-signed-papers. No arguments. The only questions I had to answer were those that might help me find what I was really looking for. After shopping a couple dozen other places, I came back and bought my very first new car! She's beautiful! and exactly what I wanted. She's even the color I wanted, but wasn't willing to pay more for :) Honestly, after shopping around ... I confirmed what Jimmy had said at the begining: the price on a new truck is not but a few thousand more than a used one. At any rate, after a little over a month, I'm still very happy with the way things worked out. Totally awesome people. More
Both Mark and Larry were extremely helpful in getting my purchase taken care of. I talked to them several times before making up my mind and they were always available and happy to answer all of my questio purchase taken care of. I talked to them several times before making up my mind and they were always available and happy to answer all of my questions. They let me know as soon as they had any updates on the arrival of my car and when it finally came in they made sure handing over that check was as painless as possible. More
I was very grateful for all the help that Kohly provided while shopping for my "new-to-me" car. He stayed in close contact with me, letting me know all of my options, and was quick to arrange financing when while shopping for my "new-to-me" car. He stayed in close contact with me, letting me know all of my options, and was quick to arrange financing when my personal bank was dragging their feet. Thank you for all of your help!! More
I almost gave up on Hall dealerships, but between Jim I almost gave up on Hall dealerships, but between Jim House and Mark the used car sales manager. I will come back. I wanted a Ford F150 and they del I almost gave up on Hall dealerships, but between Jim House and Mark the used car sales manager. I will come back. I wanted a Ford F150 and they delivered. The one I picked out wasn't the one I got. But the one I have is better then the one I picked out. And I thank them for that. They really know there job. Keep up the good work. More
I have purchased two cars from Hall Ford this year and both of my experiences with them were great. I have been to several dealerships here on the Peninsula and I can say that they (Hall Ford) are by far both of my experiences with them were great. I have been to several dealerships here on the Peninsula and I can say that they (Hall Ford) are by far the best. Purchasing a used automobile in itself can be stressful, but the staff at Hall Ford (especially the MANAGEMENT!) made both of my purchases there enjoyable! When I told them my goals, they helped me to meet them. They did not try and persuade me to make a bad decision, like buying something I could not afford. I am picky, and this can be frusterating for both the buyer and the seller when it comes to USED cars. Both of the cars I bought from them looked brand new! Especially the interiors! They do not play games. No sales gimmics. All of the information you want is printed on the vehicle, including the price! I feel very confident recommending this company to you! Jerry Henson More
Mark was great. The manager was great. They did everything that my husband and I could have asked for, including entertaining my children. Mark was ready understanding and helpful. I would definite everything that my husband and I could have asked for, including entertaining my children. Mark was ready understanding and helpful. I would definitely come back to him again if we stayed in the area. I will be recommending them to others. Thank you! More
I bought a new car from Hall Ford had the most frustrating experience with them - they have been EXTREMELY unhelpful with regard to necessary paperwork (three months after signing I am STILL tryin frustrating experience with them - they have been EXTREMELY unhelpful with regard to necessary paperwork (three months after signing I am STILL trying to get the title from them) and are only interested in the initial quick sale. No customer service or help whatsoever, and plenty of slight of hand and game-playing. If I call with questions I get the run-around from their office staff. I wholly regret purchasing here when there are so many other options. More
The best car buying experience I have ever had. (I've bought at least 10 cars over the years) Mark and Ezekiel in the used car section were courteous, patient, knowledgeable,and friendly. I also got a bought at least 10 cars over the years) Mark and Ezekiel in the used car section were courteous, patient, knowledgeable,and friendly. I also got a way better deal than the other dealers I looked at with both my trade-in and the vehicle I purchased. Top-notch in every way! More
Jim is a helpful and knowledgable salesperson. He provided oversight without "smothering" or "steering" me. He made the process of purchasing a used car easy and rewarding. provided oversight without "smothering" or "steering" me. He made the process of purchasing a used car easy and rewarding. More
I had a great experience despite some complications. After purchasing a car that I ultimately disliked, the team at Hall Ford worked with me to find a car that meet my needs. I can't thank them enough f After purchasing a car that I ultimately disliked, the team at Hall Ford worked with me to find a car that meet my needs. I can't thank them enough for being patient and understanding! With so many places today dismissing the value of good customer service, it's great to see a company that really understands what keeps customers coming back for years. More