Southern Ford

I when in to look at a used truck and the sales man Gus Griffin was very professional and easy to work with. Working with the sales manager Greg Kohlenhoffer to make the numbers rights was seamless. The ne Griffin was very professional and easy to work with. Working with the sales manager Greg Kohlenhoffer to make the numbers rights was seamless. The negotiation of terms and price came together in minutes. The only thing I that took too much time was the paper work with the finance person. He was very good and informitive just wish the process could be faster. More

The entire dealership was friendly, well lite, had a good selection, worked with me on specific requirements and financing options. The service department seemed well staffed and knowledgeable about the vehi selection, worked with me on specific requirements and financing options. The service department seemed well staffed and knowledgeable about the vehicle. No one wasted my time or played the let me ask my boss game. Everyone made it a point to make sure I was completely satisfied with every aspect of purchasing a new vehicle, including a great price for my trade in. I couldn't be happier unless they were giving away cars. More

The servie was exceptional from the appointment to the service. Katie was very professional, attentive and "on the ball". She faxed an estimate to me and followed up with a call in order that any work c service. Katie was very professional, attentive and "on the ball". She faxed an estimate to me and followed up with a call in order that any work could be done before I planned to pick up my vehicle! Wonderful experience. Thank you. More

I arrived at the dealer on a Friday night about 30 mins before closing. My intention was to leave my truck overnight and have it checked in the morning. The service team checked my vehicle in and offered t before closing. My intention was to leave my truck overnight and have it checked in the morning. The service team checked my vehicle in and offered to diagnose the problem while I waited. With the shop scheduled to close in 10 mins, they offered to remain open and complete the repair. The extra effort by the service team allowed my to have access to my truck for the entire weekend. More

I had a very positive experience with Hall Ford of Newport News. The staff was very professional and made an effort to complete a sales transaction in a reasonable amount of time. The offer for my t Newport News. The staff was very professional and made an effort to complete a sales transaction in a reasonable amount of time. The offer for my trade on my first visit was not acceptable to me. A couple of days later I was called with an offer that both parties could live with. The 2010 EDGE that I purchased was in stock and had most of the features that I wanted on my new vehicle. When I arrived at the dealership to complete the transaction, the vehicle was ready for me to drive away. I would recommend Hall Ford as a dealership worth visiting when you are ready to purchase your next car. More

The dealership was great i bought my truck and the engine light came on so they fixed it and didnt charge me at all for the catalac converter plus they were great on fixin it and makin sure the time was good light came on so they fixed it and didnt charge me at all for the catalac converter plus they were great on fixin it and makin sure the time was good for me and to help me out in any way possible More

The ladies at Hall Ford are wonderful! They were very helpful, friendly, organized and professional. Hall Ford is a great place to do business with and I know that Hall is lucky to have these dedicated helpful, friendly, organized and professional. Hall Ford is a great place to do business with and I know that Hall is lucky to have these dedicated employees. I would and do recommend Hall to everyone I know. More

Jimmie provided straight forward information in the deal. The car was exceptionally priced which eliminated insulting haggling. The finance manager (Cameron) was professional and found additional financing The car was exceptionally priced which eliminated insulting haggling. The finance manager (Cameron) was professional and found additional financing the next business day at a lower interest rate. The optional coverage for exterior and interior were priced faily. The maintenance coverage was also price competively. My trade was valued at a fair price which eliminated haggling. Jimmie was professional every step on the car purchase process. More

I cannot say enough positive things about the tree of them! They were friendly, had wonderful attitudes and made the car buying experience great. "Bert and Ernie" as Jim called them, made sure I had what them! They were friendly, had wonderful attitudes and made the car buying experience great. "Bert and Ernie" as Jim called them, made sure I had what I needed to finish the financing and Jim made sure that experience was kept personal. I will be back again to buy my next car! More

I had a coupon for 39.99. The price on the coupon was not the price I paid for the service. They charged regular price then deducted the coupon. If that is the way that it suppose to be then it should not the price I paid for the service. They charged regular price then deducted the coupon. If that is the way that it suppose to be then it should be noted on the coupon. Otherwise I would have went another way with the service to my vechile. At least the most options for the best price available. Just make sure that the coupon states exactly what you are actually getting for your money. More