Southern Ford - Service Center

Southern Ford is always reliable. Just speaking to the service department, they seem like more of a family than co-workers. You can tell they love what they do and that shows in their Just speaking to the service department, they seem like more of a family than co-workers. You can tell they love what they do and that shows in their service to the customer. More

It's aight, nothing too cool or sweet. My service experience was really really really really okay. My service experience was really really really really okay. More

Service department at southern ford is awesome. Don’t trust anyone else with my vehicles Don’t trust anyone else with my vehicles More

Dealership was great, didn't have an appointment but still got me in Excellent service, great experience still got me in Excellent service, great experience More

I was thankful that the service technician was able to diagnose my problem in a timely manner. I was quoted $199 to diagnose the problem and was quoted for the repair. Every service company that I ever de diagnose my problem in a timely manner. I was quoted $199 to diagnose the problem and was quoted for the repair. Every service company that I ever dealt with waivers the diagnostic fee if you have them do that repair but not you. I know, because I was in the service business. So I was surprised when the diagnostic fee not waivered More

Michael and Jared are excellent to work with when making a big purchase like this! a big purchase like this! More

I was greeted immediately when I arrived at the dealership. It only took 5-10 minutes for the service tech to start working on my vehicle. I was pleased that the wait wasn't very long. dealership. It only took 5-10 minutes for the service tech to start working on my vehicle. I was pleased that the wait wasn't very long. More

Always been nice when I go for Service and always have a smile and get me out quickly smile and get me out quickly More

They don’t do the job you ask and charge for shop supplies not used supplies not used More

They are completely unresponsive to customers and do not answer phone calls or text messages at all. I have visited the dealership four times for service appointments and repairs regarding a paint issue tha answer phone calls or text messages at all. I have visited the dealership four times for service appointments and repairs regarding a paint issue that has existed since I purchased the car, but they have still failed to resolve the problem. I have also sent multiple emails to different staff members asking for this issue to be fixed, but no one has ever responded. I am extremely disappointed. More