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This rating includes all service center reviews, with more weight given to recent reviews.
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1,996 Reviews of Southern Ford - Service Center
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June 15, 2025
Kept me in the loop throughout the repairs. I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle. More
by TYSONF15
Verified Customer
June 15, 2025
Excellent Service Department and attentive service personnel.who listen to the customer. Service technicians are also spot on. personnel.who listen to the customer. Service technicians are also spot on. More
by COFFEYBEAN
June 15, 2025
Scheduled the appointment with the MyFord app, dropped it off before the shop opened and got a text to come pick it up before noon. off before the shop opened and got a text to come pick it up before noon. More
by jvlch98
Employees Worked With
June 15, 2025
The service was completed in a timely fashion. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. More
by rolopz
June 14, 2025
Out 6 employees i waited for Jennifer to take care of me. No other client or associate on the phone at the time of vehicle pick up. Understand that the far left lady never takes care of clients but the other No other client or associate on the phone at the time of vehicle pick up. Understand that the far left lady never takes care of clients but the other associates could help me and not make me wait for Jennifer. She was very busy on the phone. More
by PRCAN100
Employees Worked With
Dont know names didnt care after ignoring me
June 14, 2025
I’m so happy with the customer service I’m experiencing with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from S with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from Southern Ford..Thank you soo much for all you’ve done since I bought my vehicle.. More
by BERNARDMOYLER
June 14, 2025
They have an exceptional staff ready to help going above and beyond the call of duty ensuring their customers get exactly what the need. and beyond the call of duty ensuring their customers get exactly what the need. More
by LIONSB70
June 13, 2025
They provide great service with great attitudes! They really take care of my Ford Raptor!! They really take care of my Ford Raptor!! More
by Rob Whitaker
Employees Worked With
June 12, 2025
Setting up a service appointment was fast and easy. The service was complete quickly and eliminated the noise issue. The service was complete quickly and eliminated the noise issue. More
by Bob
Employees Worked With
June 12, 2025
Southern Ford is very customer centric and strives to create positive experiences for its customers. Very courteous personnel. create positive experiences for its customers. Very courteous personnel. More
by W.MARSHALL
Employees Worked With
