1,911 Reviews of Southern Ford - Service Center
Service was professional, friendly and efficient. I waited for my car in the comfortable waiting area. Would definitely recommend. I waited for my car in the comfortable waiting area. Would definitely recommend. More
Stephanie made every thing so easy for me to check in and check out. I will continue good there for all my automotive work. It was a very nice waiting room and everyone was very friendly check out. I will continue good there for all my automotive work. It was a very nice waiting room and everyone was very friendly More
Stephanie always is pleasant and goes above and beyond what is expected. She makes the visit enjoyable. what is expected. She makes the visit enjoyable. More
They are all very helpful here at Southern Ford. Everyone is extremely welcoming, you can tell how much they all care about the customer’s experience! Sam was my salesman, he did a great job. We hav Everyone is extremely welcoming, you can tell how much they all care about the customer’s experience! Sam was my salesman, he did a great job. We have bought 3 trucks from him and couldn’t be happier. More
A recall update for my 2023 F350 rear camera was completed professionally by Southern Ford technician. completed professionally by Southern Ford technician. More
The service person seemed disorganized. I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not even been touched. It was late in day so I took it and left. Went to another facility where the error code revealed I needed to replace the canister purge valve. Southern replaced that a month ago. 2 weeks ago the check engine light came back on. Brought car in again and was told computer was cleared of code. Then Tuesday light came back on. This prompted my visit yesterday. The new facility checked the code and it still showed canister purge valve needs replacement or the code needs to be cleared. More
They made me feel so important from the time I walked in, till the time I walked out. 😊👍🏽 till the time I walked out. 😊👍🏽 More
Courteous and knowledgeable service provider. Kept me informed and explained the services completed and explained any recommended or required services. Kept me informed and explained the services completed and explained any recommended or required services. More
I would like to thank Stephanie Splanger for all the assistance she gave while I was at the dealership. She is easy to talk with and helpful to insure you get the best service. Thanks for an enjoyable e assistance she gave while I was at the dealership. She is easy to talk with and helpful to insure you get the best service. Thanks for an enjoyable experience . More
The dedication, attention to detail, and commitment to excellence could not go unnoticed. The team was very helpful. excellence could not go unnoticed. The team was very helpful. More