Southern Ford - Service Center

Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More

Kept me in the loop throughout the repairs. I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle. More

Excellent Service Department and attentive service personnel.who listen to the customer. Service technicians are also spot on. personnel.who listen to the customer. Service technicians are also spot on. More

Scheduled the appointment with the MyFord app, dropped it off before the shop opened and got a text to come pick it up before noon. off before the shop opened and got a text to come pick it up before noon. More

The service was completed in a timely fashion. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. More

Out 6 employees i waited for Jennifer to take care of me. No other client or associate on the phone at the time of vehicle pick up. Understand that the far left lady never takes care of clients but the other No other client or associate on the phone at the time of vehicle pick up. Understand that the far left lady never takes care of clients but the other associates could help me and not make me wait for Jennifer. She was very busy on the phone. More

I’m so happy with the customer service I’m experiencing with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from S with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from Southern Ford..Thank you soo much for all you’ve done since I bought my vehicle.. More

They have an exceptional staff ready to help going above and beyond the call of duty ensuring their customers get exactly what the need. and beyond the call of duty ensuring their customers get exactly what the need. More