Southern Ford - Service Center

Stephanie remains in communication to advise issues or concerns with my vehicle. Her professionalism is great. I continue to patronize the dealership due to Stephanie as my service provider concerns with my vehicle. Her professionalism is great. I continue to patronize the dealership due to Stephanie as my service provider More

They really looked out for me on my state inspection when we got the dates and time mixed up. They took care of me when I was a week early. They went beyond to help me so I wouldn’t have to take more time of we got the dates and time mixed up. They took care of me when I was a week early. They went beyond to help me so I wouldn’t have to take more time off work. More

The staff is great. The prices, however are a bit much. Pretty much anything you need done starts at $200 doesn’t seem reasonable at all. The prices, however are a bit much. Pretty much anything you need done starts at $200 doesn’t seem reasonable at all. More

Would like to receive more updates to the status of the work. My truck was there for extended service work. My truck was there for extended service More

Ms. Stephanie Spangler is the reason that I choose this dealership to service my car. Her professionalism, courtesy and concern are exceptional and makes me feel like part of the family and not just a bank dealership to service my car. Her professionalism, courtesy and concern are exceptional and makes me feel like part of the family and not just a bank account. Thank you, Stephanie! Regards, Sarah Green More

They are responsive to customer needs. Warm and welcoming, the uber ride to woek and back excellent! Warm and welcoming, the uber ride to woek and back excellent! More

Service is good. They need to work on their communication. Customers want to know what's going on with their vehicles. They need to work on their communication. Customers want to know what's going on with their vehicles. More

I'm really impressed with the quality of work that is done at your dealership. What else can be said, my vehicle is ten years old and every time it's repaired there it feels like a new vehicle. There are done at your dealership. What else can be said, my vehicle is ten years old and every time it's repaired there it feels like a new vehicle. There are other areas that can be improved, like dealing with the car insurers. I have car shield. More

There are persons there who make the place a miserable experience. They don't return your calls or assist you with issues. They deny or pass you from this person/place to another. I want to scream sometim experience. They don't return your calls or assist you with issues. They deny or pass you from this person/place to another. I want to scream sometimes for some of them to listen/hear me. But it's easier to deny and hide out. I have been a long-term customer owning 6 Ford's over my lifetime. But yet my vehicle problem is being minimized! More