Southern Ford - Service Center

Rob Muir helped me at Southern Ford we had zero issues he was straightforward unlike the other dealerships that I have dealt with. I purchased a new truck that had a problem with the mirror he fixed it. The was straightforward unlike the other dealerships that I have dealt with. I purchased a new truck that had a problem with the mirror he fixed it. The service took a little bit longer than expected and he made the deal right. I am very happy with my purchase. Highly recommend! More

Stephanie Spangler at Southern Ford ensured that our 2018 Lincoln Navigator was taken care of. Thank you to her and the service team for making sure our vehicle was serviced and ready continue its journey. W Lincoln Navigator was taken care of. Thank you to her and the service team for making sure our vehicle was serviced and ready continue its journey. We also just purchased a F-350 from another Ford dealership but rather get it serviced here to keep it under one roof and because of the great customer service. More

I am very disappointed for service yesterday. I had to wait 1 hour and 15 minutes for a oil change and the sticker was not put on the inside of my windshield so I don't know if they changed my o I had to wait 1 hour and 15 minutes for a oil change and the sticker was not put on the inside of my windshield so I don't know if they changed my oil or not. Then they said that they couldn't rotate my tires because they said my lug nuts was wore from the weather, that is bill crap. I have mechanics in my family, they said that that is bull crap. All the work that has been done on my car is from y'all, so if anything is wrong with my lug nuts is from y'all and if anything was wrong with my lug nuts why wasn't I told about it the last time that I got my oil change. I am very frustrated about this, I will not be coming back there no more. More

Very good understanding knowledgeable friendly professional trust work courtesy experience easy to understand the process professional trust work courtesy experience easy to understand the process More

As usual Eddie always takes great care of making sure my F350 Dually is well serviced and maintained! F350 Dually is well serviced and maintained! More

Nice people comfortable waiting room Which is good because it’s take long time for service because it’s take long time for service More

Easy to make appt- customer service rep was great and worked performed in under the 2 hours window that I was given worked performed in under the 2 hours window that I was given More

Jon is a straight up, straight forward professional. From the moment I dropped my truck off he remained in contact with me. This was the fastest and stress free repair experience I've had. People like h From the moment I dropped my truck off he remained in contact with me. This was the fastest and stress free repair experience I've had. People like him retain and generate business. More

I am disabled and it is just so covenant and help full for someone to come and pick up my car and serviced it for me. I thank you so much. for someone to come and pick up my car and serviced it for me. I thank you so much. More

They charged me $832 and didn't fix the problem When I let them know they ignored all my texts deliberately I'm done with Southern Ford and probably with Ford too let them know they ignored all my texts deliberately I'm done with Southern Ford and probably with Ford too More