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Southern Ford - Service Center

Newport News, VA

4.8
872 Reviews

872 Reviews of Southern Ford - Service Center

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March 23, 2020

The staff was professional and proficient. A seamless process. Will recommend it to family and friends. Steve Cooke let me know what the techs had found. More

by Mcgheestanley
Recommend Dealer
Yes
Employees Worked With
Steve Cook
March 21, 2020

Service manager Stephanie is the best glad to have her back. Very helpful and very thoughtful suggest things that I needed done. Helped out looking for my account number. More

by ftirado
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
March 19, 2020

Awesome job as always! And very happy that Mrs Stephanie is back. She is amazing for taking care of people. Thanks. I will come back More

by Sophia
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, William Rodgers
March 18, 2020

Visited the service department. Mr. Rodgers assisted me. He was very professional and articulate in communicating the process. Aost welcoming change in dealing with dealerships. More

by lac39180
Recommend Dealer
Yes
Employees Worked With
Josh Cobb, Cameron Oneil Womack, Steve Cook, William Rodgers
March 17, 2020

Stephanie, the service consultant, was great! She was friendly and very helpful. The service was done on time and efficiently. The shuttle gentleman was great as well. More

by jrarango
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Ciara Woods
March 16, 2020

Steve, my Technician, was so knowledgeable and professional. Very approachable. He kept me updated on everything. A great experience every time i have to take my vehicles there More

by Robin
Recommend Dealer
Yes
Employees Worked With
Steve Cook
Mar 17, 2020 -

Southern Ford responded

Robin, we're happy to hear you had such a positive experience with Steve! We look forward to your next visit! Take care!

March 14, 2020

Mike! In the service department was amazing, my car was ready in a timely manner, he kept me updated with the work that was being done. I recommend anyone who’s getting their vehicle serviced to visit Hall More

by Lindamjudd77
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 16, 2020 -

Southern Ford responded

Hi Lindamjudd77, we're so pleased to hear that everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

March 11, 2020

I have been buying from Hall Ford for 20 years.Everyone I have been buying from Hall Ford for 20 years. Everyone I have dealt with has been very courteous and professional, and developing friendships with More

by Mahoye
Recommend Dealer
Yes
Employees Worked With
Xavier Hugo Blackwell, William Rodgers
Mar 12, 2020 -

Southern Ford responded

Hi there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2020

Best Ford dealership in the area. Excellent service department. Service was fast. Staff was curteous. Kept me informed on the status of my vehicle while I waited. More

by JCA
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Larry Slemp, William Rodgers
Mar 11, 2020 -

Southern Ford responded

Jca, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2020

Hall Ford Service was great - Thanks Stephanie for outstanding customer service - see y’all again after some miles - Happy Spring - keep up great attitude - appreciate ya! More

by dane
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Mar 11, 2020 -

Southern Ford responded

Dane, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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