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Southern Ford - Service Center

Newport News, VA

4.8
962 Reviews

962 Reviews of Southern Ford - Service Center

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January 03, 2020

Got the service I needed for my vehicle without any problems Mr Rodgers provided great customer service to me and really appreciate it. Finally someone took care of me More

by Adwalker
Recommend Dealer
Yes
Employees Worked With
William Rodgers
December 26, 2019

I was in for state inspection. My car was inspected in timely manner at no charge. Justin was great. The waiting area was clean and comfortable. More

by Sykesdel
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Jan 06, 2020 -

Southern Ford responded

Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2019

Larry provided my husband and I with outstanding customer service. His knowledge on the issue concerning our vehicle was very helpful. We appreciate his help. More

by GIEWELL
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
December 08, 2019

I really want to thank William Rogers of Hall Ford Lincoln for his support and service professionalism in providing me with quick responses to my questions and needs to ensure that my Lincoln is maint More

by brothersbc
Recommend Dealer
Yes
Employees Worked With
William Rogers
December 03, 2019

Great service! Was in and out in no time was greeted promptly and vehicle was worked on as agreed . Thumbs up highly recommend this service department More

by Ford tough
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you for your support! We're happy we could help. Our team is available should you require any extra help. We hope to be of service to you again! Take care!

December 02, 2019

Worked closely to diagnose/fix problems while trying to track down warranty coverage & holding vehicle a week until could pick up, while keeping in contact throughout. More

by RR
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

December 02, 2019

Great staff. Very efficient, helpful and personable. Have been buying vehicles and having them serviced here for almost 20 years. No need to go anywhere else! More

by kcdbld14
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

November 22, 2019

Hall Ford was exceptional to work with! They were very prompt in getting my vehicle in for an appointment. Larry Slemp was extremely knowledgeable, helpful and responsive. Not only did they fix our vehicl More

by anne.guden
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
November 19, 2019

Had my 2019 Ford F-150 in for VA state inspection at Hall Ford. Bought my truck there and have had all my Fords serviced there. Had a friendly greeting from Justin the service tech and in less than an hour g More

by Lspayne1952
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Hall Ford Lincoln Newport News as your first choice for service!

November 18, 2019

Came in on Saturday. The gentleman working in service department (can't recall his name) was outstanding in getting the brakes on my car fixed. More

by Jenninj3
Recommend Dealer
Yes
Employees Worked With
NA
Dec 20, 2019 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

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