Back

Southern Ford - Service Center

Newport News, VA

4.8
1,003 Reviews

1,003 Reviews of Southern Ford - Service Center

Sort by
November 18, 2019

Came in on Saturday. The gentleman working in service department (can't recall his name) was outstanding in getting the brakes on my car fixed. More

by Jenninj3
Recommend Dealer
Yes
Employees Worked With
NA
Dec 20, 2019 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

November 15, 2019

I was a walk-up customer and was treated with Excellent Service! Had the battery and parts I needed. Hospitality room was very clean and had a quiet section. More

by Wpack98
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2019

I always have a wonderful experience her at Hall Ford! They take great care of me and my entire family. Steve Cook is awesome! I will continue to buy and get my vehicles serviced there. More

by Fobbyphoto
Recommend Dealer
Yes
Employees Worked With
James Paulhamus, Steve Cook
Dec 20, 2019 -

Southern Ford responded

Thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2019

Justin and his team are fantastic they took care of all of my needs that I had about the headlights being out, replaced, adjusted, outstanding. More

by youngraymond220
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Ford Lincoln Newport News!

November 13, 2019

the service department treated me just like they were the service department treated me just like they were servicing their own cars. The staff was friendly knowledgeable and made this service center wor More

by Buddy189777
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
Dec 20, 2019 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

November 12, 2019

The truck shop is great. You can always count on Alicia, Huey, steve, rob and joe to get your vehicle taken care of the right way. Especially if you're a commercial business entity More

by mrkilgorekyle12
Recommend Dealer
Yes
Employees Worked With
Steve barnes, Alicia Marie Chapman Jones, James Paulhamus, Joseph Wilson Jr, Ron Huey
Dec 20, 2019 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 12, 2019

Always helpful, prompt and efficient! The service department has always helped each other out, so if one is busy, another will get you checked in. More

by klhpatton
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

November 11, 2019

Alicia is a very reliable and caring service writer. Enjoy how she treats he customers . Will recommend her to others for future repairs needing to be made More

by Maddog13696
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
Dec 20, 2019 -

Southern Ford responded

Thank you for your support! We're happy we could help. Thank you so much for choosing Hall Ford Lincoln Newport News as your first choice for service!

November 08, 2019

I have always found the mechanical work to be excellent. They have helped me over the years with a couple of older cars. I use the shuttle service. The staff persons are friendly and helpful. More

by Shameless
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach, Ted Desantis
Dec 20, 2019 -

Southern Ford responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Thank you so much for choosing Hall Ford Lincoln Newport News!

November 07, 2019

Had my car in for inspection.William my service representative was very polite and courteous he is an asset to your company. I also spoke with Camron which is an asset to your company More

by Gerry
Recommend Dealer
Yes
Employees Worked With
William, Cameron Oneil Womack
Dec 20, 2019 -

Southern Ford responded

Gerry, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

...
90
...