Southern Hyundai Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Lorianna is simply the best! Super friendly and attentive, with a great customer first attitude. Super friendly and attentive, with a great customer first attitude. More
This dealership is the only dealership that I trust with my vehicle. From day 1 they have been amazing. They were patient with all my questions and request. My favorite customer rep is Dee. She is absolutel my vehicle. From day 1 they have been amazing. They were patient with all my questions and request. My favorite customer rep is Dee. She is absolutely amazing and is really patient, kind and knowledgeable. Highly recommend visiting this location for your vehicle needs. More
Appointment for oil change and tire rotation took over 3 hours (3-615 pm) due to unexpected issues with other customers prior to me. Grace was the saving 'grace' for my appointment due to making sure both s hours (3-615 pm) due to unexpected issues with other customers prior to me. Grace was the saving 'grace' for my appointment due to making sure both services were taken care of, gave me regular updates during my wait, and didn't charge me for my oil change due to the inconvenience of the long wait. I bought my car in Hampton, but came to Southern Hyundai Chesapeake due to it being close to home, previous years of service with my 2019 Santa Fe, and customer service advisors such as Grace. One sidebar item that is petty, but needs to addressed. The snacks/bottled water/coffee are an amenity for the customers, not the staff. Multiple staff members took advantage of this in front of us waiting. I would suggest having a separate snack/water/coffee for staff in the staff breakroom as a perk for them, too. Please commend Grace for her calm, pleasant manner and excellent customer service. Thank you! More
Great service! Minimal wait time. Communication throughout the time my vehicle was there. 10/10 highly recommend Minimal wait time. Communication throughout the time my vehicle was there. 10/10 highly recommend More
Our car buying experience with Southern Hyundai was great. Tiszon, Eric and John were a pleasure to deal with. Highly recommended!! great. Tiszon, Eric and John were a pleasure to deal with. Highly recommended!! More
Lorianna did an outstanding job. She was very professional and kind. Great job ?? ?? She was very professional and kind. Great job ?? ?? More
It was a good experience overall even tho my car stayed longer than expected at the dealership. Also they could do better by giving prompt updates on service progress of vehicles longer than expected at the dealership. Also they could do better by giving prompt updates on service progress of vehicles More
I checked my car in and told them all about what was needed. They performed the required service as promised. My car was ready that afternoon and all of the requested had been completed. They helped get needed. They performed the required service as promised. My car was ready that afternoon and all of the requested had been completed. They helped get us started right away. Outstanding! More
They took care of me without any problem I had a issue that I was concern about but they fixed the problem that I was concern about but they fixed the problem More
State inspection went good. The use of LYFT was terrible. Ride was somehow cancelled by LYFT and it took me 3 hours to get it rescheduled. The use of LYFT was terrible. Ride was somehow cancelled by LYFT and it took me 3 hours to get it rescheduled. More



