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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.7
147 Reviews
Call Service Center (757) 394-3042

147 Reviews of Southern Hyundai Chesapeake - Service Center

Sort by
May 10, 2024

Angela was kind and helpful. She really looked out for me. Great customer service. The car is working great. More

by masharegister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 10, 2024

Floyd Pilley demostrated astounding and extraordinary customer service in order to get my car fixed. More

by deborah.ravizee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 10, 2024

Everything went well, and they called when they realized we needed an inspection, great Service visit. More

by Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 09, 2024

This is the second time Angela C. has been the lead on my car care and was pleasant to work with. The waiting area was well maintained and well stocked. More

by zeilerx6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 09, 2024

The team was professional and fast. The waiting room is nice for working remotely when waiting to get your car serviced. More

by amandachebalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 08, 2024

Very friendly staff. I have never had issue when my vehicle has been brought in for service. More

by jones632010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 07, 2024

We called for a hour and a half on the day they said it would be ready for pick up. All that time no one answered the phone. We had to drive to the dealership to find out about the car. They said the part More

by TMBSTONE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

"TMBSTONE38" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 06, 2024

Extremely happy with the service. Being able to book a appointment date without having to wait 6 weeks or mis great More

by BJWILL1A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 05, 2024

Excellent customer and vehicle service for the past nine years. Thanks Sam P. Ten stars. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 04, 2024

Everyone was very helpful and friendly. Thank you all. I will keep bringing my car to you. More

by RLEDWARDS95
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
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