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Southern Hyundai Newport News
Newport News, VA
1,656 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,659 reviews
May 31, 2025
Considering the circumstances of the event of my car repair they were efficient and timely. I just would of liked more up to date status. Thank you repair they were efficient and timely. I just would of liked more up to date status. Thank you More
by tpokelwaldt
Verified Customer
May 31, 2025
It may seem weird, but this is the happiest, lowest stress dealership I have ever walked into, and it created the best buying experience I’ve ever had with a car. stress dealership I have ever walked into, and it created the best buying experience I’ve ever had with a car. More
by leahdtotten
May 30, 2025
Jeffrey displayed great communication. Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense. I don't know who Ernest is that is why mid rating. Overall, it was a very good experience and I would use Southern Hyundai of NN again, but not being prepared for a known service was a problem. More
by sciacca318
May 30, 2025
Great communication and excellent professionalism. I’ll be sure to bring my car in service again, I’ll be sure to bring my car in service again, More
by mere08
May 30, 2025
Very quick and efficient service! My appointment was at 3pm, so I got there a little early. I was in and out before 3pm! My appointment was at 3pm, so I got there a little early. I was in and out before 3pm! More
by mspeevy2009
Employees Worked With
May 29, 2025
The service technician was professional and courteous in explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is someth explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is something that seem to be a lost art when dealing with senior citizens. 100% great person More
by Gladys Henderson-Williams
Employees Worked With
I don't see the service tech
May 29, 2025
Always have a quick turnaround when I bring my car in. Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! More
by SRLH627
Employees Worked With
May 29, 2025
I’m very pleased with the customer service I received at this dealership . They were very professional and attractive throughout the entire purchasing process. Thank you all very much this dealership . They were very professional and attractive throughout the entire purchasing process. Thank you all very much More
by Sherif Hussein
Employees Worked With
