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Southern Hyundai Newport News

Newport News, VA

4.7
2,576 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,576 reviews

March 10, 2026

I always have a good experience with this dealership. They give excellent service and are consistent. More

by 4gatling
Recommend Dealer
Yes
Employees Worked With
Larry
Mar 11, 2026 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 10, 2026

Service was a walk in but done in a timely manner. Service desk personnel were friendly. More

by mcmillanclaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 10, 2026

The worse services center Over charge Even with appointments long waiting times THE BEST WORSE More

by mbrutus65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see it
Mar 11, 2026 -

Southern Hyundai Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 10, 2026

Prompt , cleanly , honest and accountable shop. Works hard and complete task on time. I recommend them More

by fquivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 10, 2026

Very knowledgeable and very helpful with my purchase. Tyler was also a good dealer as well More

by COPELANDTAKALA15
Recommend Dealer
Yes
Employees Worked With
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Hartley
Mar 11, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2026

My experience at the dealership is always positive. There is a very friendly staff always willing to help. My service advisor, Chris House, is the best. Always quick to assist, providing outstanding cu More

by tx4cruzin
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Mar 11, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2026

I had done research online and knew the vehicle I wanted. The sales staff were friendly, knowledgeable and responsive. Since I had applied for financing through my bank I wanted to wait until I heard More

by DAVENNVA13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayne Booth, Chris Beck
Mar 11, 2026 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2026

The dealership personnel were courteous and professional and the vehicle service was completed quickly. Overall, it was a great service experience. More

by tsports50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 07, 2026

Very friendly and professional. Joel and the whole southern team went out of their way to make the purchase of the car very informative. More

by MIKESMOCK33
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 07, 2026

Very friendly and professional. Joel and the whole southern team went out of their way to make the purchase of the car very informative. More

by MIKESMOCK33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.