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Southern Hyundai Newport News

Newport News, VA

4.7
2,635 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,635 reviews

April 04, 2026

The team took my car in on time, performed the necessary services and finished quicker than I was planning. All went well. More

by Big Mac
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
April 04, 2026

It starts with the employee who listened to me and fixed my problem and when I had to be without a car he gave me a car to drive at no cost. His manager authorized it and that was great customer service More

by SJBFIELD
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
April 04, 2026

Still waiting for my car to be done but so far so good They gave me a car while my car is in the shop and it's inconvenient to use one car in my household More

by SJBFIELD
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
April 04, 2026

Derrick Phillips and his team of advisors and technicians are outstanding. Derrick's leadership is solid all the way around. Chris is a gentleman and always kind to me and my family. I appreciate Southern's More

by MST0228
Recommend Dealer
Yes
Employees Worked With
Chris
April 03, 2026

Southern Hyundai service department is excellent. They took care of me and serviced my truck above and beyond More

by alivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in the service department, 5 stars
April 03, 2026

Everything was great! Everything was great! Everything was great! So close! Just 6 more words More

by CARUSO.PHILIP
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
April 03, 2026

Great service. Appreciate the southern buyers lifetime member free oil change and state inspection. Will definitely return to southern Hyundai More

by smithmc520
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 03, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 02, 2026

Scheduling online was very easy and I did not have to wait long for the appointment and upon arrival everyone was very pleasant and nice and it did not take long to service my vehicle More

by TDHILL35
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Apr 03, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2026

Needed to see if tire could be repaired and if not to get a new tire. Asked them to also check oil. They changed it (they didn't charge me for it). Received no call saying car was ready. Just had to show up More

by joypjackson
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bradford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
Apr 03, 2026 -

Southern Hyundai Newport News responded

We value and appreciate your business, Joy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 01, 2026

My experience was excellent customer service. Larry Fowler was polite and friendly. I received my car inspection and it was done in a excellent manner. More

by ANTONIOCLARKE694
Recommend Dealer
Yes
Employees Worked With
Idk.
Apr 03, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!