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Southern Hyundai Newport News
Newport News, VA
2,855 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,855 reviews
June 19, 2026
I've been having issues with my car for months and the service department has been terribly uncommunicative. They were supposed to replace a cosmetic defect on my steering wheel of my new vehicle, but aft service department has been terribly uncommunicative. They were supposed to replace a cosmetic defect on my steering wheel of my new vehicle, but after doing so, somehow the horn stopped working. After repeated returns to the dealership and waiting weeks to get necessary parts, they not only didn't fix my original issue OR the new one until months later, but actually caused minor damage to my car that they also had to repair! All the while, I tried and failed to get in contact with the service department via the number provided, and they almost never answer. I'm truly shocked and disappointed by the lack of quality and competence shown by this team. UPDATE: I'm updating my review months later just to give one additional star for the service manager, Robert. He did his best to fix all of my issues despite repeated issues and took care of all the problems and defects with the vehicle, including one I hadn't even asked for. I still feel the regular service team is very uncommunicative and not very professional, but the management at least is better and deserves praise for genuinely doing everything they could to fix all of my issues, which I appreciate. More
by bc.curcio
Verified CustomerEmployees Worked With
June 17, 2026
Very helpful in an emergency Very helpful squeezing me in when I had an emergency repair pop up. They were able to get my car fixed in a timely manner. when I had an emergency repair pop up. They were able to get my car fixed in a timely manner. More
by blackheart10111
Employees Worked With
Larry
June 17, 2026
Did a great job in performing the work needed on my car in a courteous and timely manner. in a courteous and timely manner. More
by KHWEBSTER5
Employees Worked With
June 17, 2026
Staff had a bad attitude. They charge fees for engine-problem inspections while outside garages offer such checks free of charge. They charge fees for engine-problem inspections while outside garages offer such checks free of charge. More
by GUODWORLD
Employees Worked With
12872 Jefferson Ave
Newport News, VA 23608
United States
June 16, 2026
I enjoyed the condiment the place was very clean and the staff was excellent always staff was excellent always More
by WORLDOFCOLORS11
June 16, 2026
Amazing service and great communication. The team really goes above and beyond to make the customer happy! The team really goes above and beyond to make the customer happy! More
by VBFLIGHTMEDIC
June 16, 2026
Everyone was straight forward. Larry communicated well, was very timely with quotes, parts and service appointment. Great experience overall as usual. Larry communicated well, was very timely with quotes, parts and service appointment. Great experience overall as usual. More
by Cdriskell
Employees Worked With
Larry
