Southern Hyundai Newport News

Alex was very helpful and patient in helping my husband and I find a new vehicle. He worked with us to get the vehicle we wanted and educated us on what our best options would be in financing. It was a str and I find a new vehicle. He worked with us to get the vehicle we wanted and educated us on what our best options would be in financing. It was a stress-free experience. I would recommend Alex to anyone in a new car search. Thanks Alex! More

Our salesman, Alex Pauley, was recommended by a neighbor. He was very helpful and the price he and his manager offered us was exceptional. We were allowed to take home a 2010 Santa Fe for 24 hours without He was very helpful and the price he and his manager offered us was exceptional. We were allowed to take home a 2010 Santa Fe for 24 hours without a hassle and it allowed us to make a final determination to purchase the vehicle. The only concern was that the vehicle was sold to us with a 6 month old inspection sticker. Within a few days, we took the vehicle back to the dealership for an updated inspection. The management was very appologetic and expedited the inspection process. Overall we were extremely satisfied with our purchasing experience and would shop there again as well as recommend the dealership to friends. More

Wonderful experience. They were just as excited to sale the car to me as i was to buy it! They were able to go down on the price of the car to make me happy. They went over the quick booklet about my car a the car to me as i was to buy it! They were able to go down on the price of the car to make me happy. They went over the quick booklet about my car and shared with me things about my car that i may not have known More

Oscar was fantastic. From the moment he introduced himself to the final gong on the sale he was the consummate professional. Courteous, friendly and helpful. When he didn't know an answer to a quest himself to the final gong on the sale he was the consummate professional. Courteous, friendly and helpful. When he didn't know an answer to a question, he didn't try to fake his way through. He politely and honestly told me he didn't know but he would find out... and each time I was given the correct answer within 5 minutes. When I told him what kind of car I was looking for and what my price range was he didn't try to sell me more than I wanted or needed but listened to me and showed me EXACTLY the car I was looking for at the right price. There was never a moment where I felt like I was being pressured. Oscar let the car and the test drive get me interested and patiently and politely made sure he knew my expectations. I was given every piece of information about the vehicle that I asked for and all my questions were answered without fluff or bluff. I felt that I could trust Oscar. I have had many run-ins with stereotypical "used car salesmen" and it was refreshing to meet Oscar, Jerry Gehrig, and the entire team at Hall Hyundai. More

Well as all knows going to look for a car and purchasing a car can be very challenging. Especially when you don't have any credit and starting from scratch. My experience was great with Manager Jerry Gehri a car can be very challenging. Especially when you don't have any credit and starting from scratch. My experience was great with Manager Jerry Gehrig and Sales employee Terry Hert. They were very professional, courteuos and was able to address all of my concerns. They also did help me find a car that I liked. Jerry is an awesome manager. He has a great personality and is engaging and willing to help. And Terry, he is a very generous person,very knowledgable and good at assisting with the most valuable opinions. Any questions, they can answer them for you. I am very blessed and thankful to have a good customer service experience with Jerry and Terry. Thanks guys u r thee best!!! More

I was hesitant to switch car dealers as I had previously owned a Honda Fit. A friend of mine recommended that I check out the Hyundai line and I am so thrilled that I did. Hall Hyundai of Newport News is an owned a Honda Fit. A friend of mine recommended that I check out the Hyundai line and I am so thrilled that I did. Hall Hyundai of Newport News is an awesome place to do business. My sales person, Oscar, was so personable and friendly! He made me feel so comfortable on my test drive and was instrumental in convincing me that a Hyundai Elantra was a much better choice than a new Honda Fit. The new car sales manager Jerry helped make the whole deal a great experience. The $1000 factory rebate was an added bonus, and I loved ringing the gong when my sale was complete! More

My wife and I just stopped in to look quickly since not familiar with Hyundai, as part of considering to buy a used Volvo XC90 or Honda CRV. The sales rep did a great job in a short time contrasting and s familiar with Hyundai, as part of considering to buy a used Volvo XC90 or Honda CRV. The sales rep did a great job in a short time contrasting and showing us the various features of a Santa Fe. His manager added to this with contrasts with pros and cons of the CRV and other makes of similar SUVs, even going on-line to ensure the research data was independent and objective. The manager also worked up great price deal, using a wide range of incentives and trade in (on a non-functioning vehicle, no less) to get us the features we wanted at an excellent price, well below the competition. But the car sold itself with performance, features, and comfort. Can't beat the warrantee. They did all the work for us, so the whole experience was easy, thorough and enjoyable. We were able to take the car we ended up buying as a loaner overnight to ensure we really wanted it. We were able to use a very helpful interactive display in the showroom to understand the vehicle features. As a result we were able to make a decision quickly based on many factors, with minimum complexity to the information. Jerry in particular was impressive with the speed of decisions and actions, knowledge across manufactures, and customer interface. We came away very happy! More

We did our research before we went in, so we knew we wanted a Sonata, but Mr. Meyer was very knowledgeable and very patient in letting us test drive several models. We were originally looking for the Li wanted a Sonata, but Mr. Meyer was very knowledgeable and very patient in letting us test drive several models. We were originally looking for the Limited, but after driving both the Limited and Sports Edition, we decided we liked the Sports Edition better. We found ALL the employees at this dealership to be incredibly friendly, very informative, and best of all: not pushy. They let us make our own decisions and didn't pressure us into buying anything extra, they just let us know what all of our options were and were very good at explaining the legal mumbo jumbo to us. They were also FAST once we had made our decision and the paperwork didn't take all day. I felt that Guy Meyer was the easiest, most laid back car salesman I have ever spoken to, while still maintaining a high degree of professionalism. I would recommend this dealership to anyone. And I LOVE my new Sonata! More

I started my search on-line so by time I got into the dealership it only took me 2.5 hours to buy a new car. I spent more than I wanted but I will have no maintenance costs for the first 4 years which is dealership it only took me 2.5 hours to buy a new car. I spent more than I wanted but I will have no maintenance costs for the first 4 years which is great for me. Their financing department gave me a much better interest rate then my credit union. Over all a very good experience. More

My daughter and I were looking for a vehicle for her use. Upon arriving at the dealership I dreaded getting out of my vehicle, having had bad experiences in the past I tried to have a positive outlook. Oscar Upon arriving at the dealership I dreaded getting out of my vehicle, having had bad experiences in the past I tried to have a positive outlook. Oscar Macedo greeted us with a smile and handshake, somehow I felt this experience would be different just by his gentle demeanor. We were looking for a Honda that I saw listed on HallAutotv.com, he wasn't sure if the dealership had the car. We went inside the dealership to ask the used car manager, Dave Gosselin. He knew exactly what vehicle I was looking for and we immediately were shown the car which had just arrived and was being cleaned. From the test drive, the application process and finally the deal; we were treated with respect and superb customer service from Oscar and Dave. We had a terrific experience and I would definitely recommend this dealership. More