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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
635 Reviews

635 Reviews of Southern Kia Virginia Beach - Service Center

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December 02, 2024

Great and fast service . Love the fast and Great service. I got in and out. More

by Mr and Mrs pow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

The customer service agent that assisted me with checking in and out was absolutely great. But I had and oil change and they neglected to reset my oil gauge for a second time. More

by morkwame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

The Absolute worst service I have ever received by any company in my life. I hope I never have to deal with that again. More

by JOJOANNAR4398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and others that have quit.
November 29, 2024

Decent service was given and was done in. A timely manner. Reception when I entered could have been friendlier though. More

by ROK197123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Morgan is great! But Oil change tire rotation in express 3 1/2 hours. Not happy More

by heidiemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
November 25, 2024

The staff are generally unfriendly and the service department is the absolute worst! They can’t even find you in their system after you schedule an appointment and show up for the service. More

by Geomwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None listed here
November 25, 2024

Quick easy and convenient service offered at a most affordable price of zero dollars! Thanks More

by KEVINCOULSTING04280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

A good place to take your car to get service. They do a wonderful job. More

by diamondstarr1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Horrible horrible customer service. Appointments take forever, parts take forever. Advisors are careless about their clients . More

by YU1688898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank service manager. De ante advisor
November 22, 2024

Had appointment scheduled for the 16th of November at 1:00 for inspection the service department call Friday afternoon and say our appointment was canceled because the inspection guy was not coming in no More

by CWILSON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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