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Robert Sparks
Robert Sparks
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
155 Reviews
155 Reviews
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155 Reviews of Robert Sparks
June 11, 2026
Fantastic service in every way. On time and efficiently done every time. Art T was very helpful On time and efficiently done every time. Art T was very helpful More
by edobermeyer
Verified CustomerOther Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
June 04, 2026
Great service always. Cars are in and out quickly. Will continue to have my vehicles service here Cars are in and out quickly. Will continue to have my vehicles service here More
by milpolice13
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
May 27, 2026
My experience with this dealership has been very poor. There is a severe lack of communication and organization amongst the individual groups within this dealership. I deeply regret purchasing my car here There is a severe lack of communication and organization amongst the individual groups within this dealership. I deeply regret purchasing my car here and will avoid bringing my car for service. More
by KMLUGO7
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
May 20, 2026
They are trying to improve andvI had a much better experience than I had in a long time. I have been a customer since 2005. experience than I had in a long time. I have been a customer since 2005. More
by GLASS_SLIPPER1997
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
March 31, 2026
I have to come back for a part they didn't tell me I was missing. They let me leave my appointment without the work being completed. missing. They let me leave my appointment without the work being completed. More
by theresa
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
March 22, 2026
They were able to get me in last minute and did a super job taking care of my vehicle quickly. job taking care of my vehicle quickly. More
by Kent
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
February 20, 2026
RT saw I was frustrated with a person named Dally. No customer service skills whatsoever. RT called me to his office and took care of the situation. I was about to walk out. I am on my second car No customer service skills whatsoever. RT called me to his office and took care of the situation. I was about to walk out. I am on my second car with Southern Kia. If it weren't for RTI would never buy a car there again. That Dally guy was just plain rude. More
by JRAE.CARTERR
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
February 07, 2026
Overall, I am satisfied. When u picked up my new car in June 2025, one of the climate control knobs was damaged. I was told by Robert that it be ordered. Six months later I When u picked up my new car in June 2025, one of the climate control knobs was damaged. I was told by Robert that it be ordered. Six months later I kept getting told that the part had been ordered, but had not come in. It was not until I reached out to Robin and within two weeks she had the part in hand and had scheduled an appointment for it to be installed. When the knob was installed, the technician made two significant cuts in the dashboard. Robert took photographs of it and said he would be in touch about repair. I don’t feel too confident about that. More
by RBYRD0309
Other Employees Tagged: Robin
January 19, 2026
showed up for express oil change service. was in and out of dealership in under an hour, without an appointment. Extremely convenient, for those with a full schedule, that are still maintaini was in and out of dealership in under an hour, without an appointment. Extremely convenient, for those with a full schedule, that are still maintaining to keep up with scheduled maintenance. More
by DANA_MARTIN40
