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Southern Mazda Newport News
Newport News, VA
564 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 564 reviews
September 06, 2025
With three Mazda‘s, we’ve been going to this dealership for many years. My experience yesterday did not live up to previous visits. It took far longer than expected – three hours! I had to ask to find out for many years. My experience yesterday did not live up to previous visits. It took far longer than expected – three hours! I had to ask to find out what was going on. And while everyone was very pleasant, I would have appreciated a heads up and a notice that my bill was going to be over $800. In previous visits, the service person had always let me know ahead of time to give me the option of continuing with recommended service or not. I always did, but I didn’t end up feeling taken. More
by C.HAMILTON.813
Verified CustomerEmployees Worked With
Not listed
September 06, 2025
As a new customer to Southern Mazda Newport News, I found each member of the team to be personable and knowledgeable about the vehicle I purchased—a Soul Red CX-5. Beginning with Salesperson Carly Murphy an each member of the team to be personable and knowledgeable about the vehicle I purchased—a Soul Red CX-5. Beginning with Salesperson Carly Murphy and continuing with Sales Manager Eric Burns and General Manager Byron Reese, each person played a part in earning my business with Southern Mazda. Following the purchase, Service Manager Jay Tippit and Service Advisor Ayden did their part to also please a new customer. Thanks to all! More
by GRUSS1954
Employees Worked With
Carly Murray—5 Stars
September 05, 2025
I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. and was quoted a difference price to what I was charged. Not happy about that. More
by maxine.simoneau
September 05, 2025
The Mazda team was friendly, performed services needed in a timely manner!. I was able to get an appointment quickly. While waiting in the lounge area accommodations were nice. I liked how the crew came out a timely manner!. I was able to get an appointment quickly. While waiting in the lounge area accommodations were nice. I liked how the crew came out to update customers on service progress and findings More
by Mazda lover
Employees Worked With
Maintenance Department - Ayden and Patrice
September 04, 2025
Great dealership updated my state inspection and had me out quick I recommend southern Mazda out quick I recommend southern Mazda More
by ajiggasr
September 02, 2025
The staff if friendly; however the information they know is limited. It can be great they know the overall of the Mazda product and market in general. is limited. It can be great they know the overall of the Mazda product and market in general. More
by aakash.rana911
Employees Worked With
August 31, 2025
Sales representatives are very pushy while waiting for maintenance. We have been coming to this dealership for maintenance since 2018, ownership has changed many times but this is the worst! We will not b maintenance. We have been coming to this dealership for maintenance since 2018, ownership has changed many times but this is the worst! We will not be returning to this dealership for anything. We will drive to Richmond or Chesapeake if we were to buy a Mazda again or if we need Mazda specific maintenance. More
by PBUCKLE90
Employees Worked With
Service Department, Service Staff
