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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
879 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 879 reviews

November 15, 2025

Windshield wipers were not installed properly, and one of them does not wipe away water. And today my 'Service Due Soon' light came on. I spent over $500 for oil change, new windshield wipers, state inspecti More

by sharontherese1980
Recommend Dealer
No
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November 15, 2025

I was very satisfied with the service and the explanation of the work needed to my vehicle. More

by MWARD19
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian in the service dept was excellent.
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November 15, 2025

The service was professional. They answered all my questions and only did the necessary work. More

by Linda
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I worked with the service depau
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November 13, 2025

Amazing customer service! Listened to what I wanted and delivered! Dakota is so sweet! Highly recommend! More

by TIERRALJACKSON3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dakota
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Nov 13, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 12, 2025

Service was great thanks for the help! The young man that works the counter is always so nice and helpful. More

by krystalmcrae
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department front desk Ayden
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Nov 13, 2025 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 11, 2025

Highly professional staff. Best dealer service department I have ever dealt with. Thank you for your service. More

by LOKER1967
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aiden
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Nov 13, 2025 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 09, 2025

I appreciate the communication and all seems well. The service was no cost to me since the car is newly purchased. More

by blb908
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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Nov 13, 2025 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 08, 2025

I received excellent service. The technician was very knowledgeable and helpful.Work was completed in a reasonable timeframe. More

by ANGELAFAITH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 13, 2025 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 05, 2025

Great service, helpful staff and communication with clients. I would recommend them for service any time. More

by susaninez0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
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Nov 13, 2025 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2025

Excellent Everything was explained to me how I can understand and it didn't take forever More

by ERIC.BURNS0279
Recommend Dealer
Yes
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Nov 13, 2025 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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