Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Mazda Newport News
Newport News, VA
791 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 791 reviews
August 12, 2025
Took 4 hours for an oil change, computer update and inspection in which they still didn’t do the inspection..or reset oil notification inspection in which they still didn’t do the inspection..or reset oil notification More
by pmellis5
Verified CustomerEmployees Worked With
Didn’t get a name in service
August 12, 2025
Friendly professional people who went out of there way to make sure I was treated fair and got the car and deal I wanted. make sure I was treated fair and got the car and deal I wanted. More
by ryoun89
August 08, 2025
They were extremely helpful as well as respectful of my preferences I wanted for my car. I also liked the video I was given for my inspection. Makes me feel better as a customer seeing the car being analyz preferences I wanted for my car. I also liked the video I was given for my inspection. Makes me feel better as a customer seeing the car being analyzed. More
by Carson
Employees Worked With
Kay Cundiff
August 08, 2025
The dealership is over all good, however it would be better if it was fine tuned with experienced people to support those who have not been around long enough to provide customers with necessary details better if it was fine tuned with experienced people to support those who have not been around long enough to provide customers with necessary details. There was quite a bit that was missed once I committed to making southern my choice. I drove away lacking information that should have been presented, even without me asking. Also this seems to be asking about the service department and I have yet to have any dealings with them. Communication is key and there are too many instances that when communications need to be specific it is incomplete. More
by Awill26708
Employees Worked With
Kay Cunditt
August 05, 2025
I had an appointment and it took nearly 4 hours for my service to be complete. I was told there were vehicles ahead of mine that had major issues. service to be complete. I was told there were vehicles ahead of mine that had major issues. More
by ESTHER122
Employees Worked With
Caitlyn Tate
August 05, 2025
I have enjoyed bringing my car in for service at Southern Mazda in Newport News. They are very prompt and efficient. I have never had any problems with my car afterwards. Everything has been great! Mazda in Newport News. They are very prompt and efficient. I have never had any problems with my car afterwards. Everything has been great! More
by Deidre Jensen
Employees Worked With
Mike in the Service Dept.
August 05, 2025
Timely, efficient and informative service appointment Fixed what needed to be fixed and provided me with recommendations for additional service requirements Yhank you Fixed what needed to be fixed and provided me with recommendations for additional service requirements Yhank you More
by Vheyward
Employees Worked With
Katlin in Service
