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Southern Mazda Newport News

Newport News, VA

4.5
768 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 768 reviews

July 26, 2025

New Service Manager Jay Tippett tackled a complex repair on my 2008 Mazda CX-9 with outstanding dedication. He oversaw every detail from start to finish, delivering on his word with integrity. My car runs l More

by gowestdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Tippett
July 25, 2025

Great professional customer service. Quick and through. The inspection video is very helpful. Let me know what was good and what needed additional attention. More

by dashart75
Recommend Dealer
Yes
Employees Worked With
Caitlyn
July 25, 2025

My appointment was at 8. I was in and put in a flash. Very happy with the service More

by Pcoley1453
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Unknown
July 25, 2025

Chanice sale rep/eric sales manager/efrem finance manager were all helpful to meet my needs and questions and gave me all information to make the decision to purchase from this dealership. I went to two oth More

by Chinto14
Recommend Dealer
Yes
Employees Worked With
Chanice sales representative 5 stars. Eric sales manager 5 star. Efrem finance 5 star
July 25, 2025

It's obvious customer service matters to this dealership. My Mazda 6 was in the shop for repairs. They went above & beyond explaining AND showing me the issues. They understand the economy & went to great le More

by EB
Recommend Dealer
Yes
Employees Worked With
Jay, Ayden
July 25, 2025

Tyler was a competent and friendly salesman who was not pushy and actually pleasant to work with. He took the time to explain things during and after the whole process. More

by robgx6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

My was excellent. The Service Advisor, Caitlin Tait, explained everything clearly and contacted when additional service was needed. More

by mcleod1.cm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 23, 2025

Thank you for making my service appointment easy and effortless! The service rep explained the maintenance thoroughly and had me out the door in less than an hour! More

by michael mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
Jul 23, 2025 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 23, 2025

Thank you to Tyler and the rest of the team for getting me in a brand new car! More

by Brooke Barefoot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Eric, Effron
Jul 23, 2025 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 22, 2025

Great service! Friendly employees. The waiting time is short for a regular oil change. The waiting room is comfortable and very clean. More

by fjramos505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden Stern
Jul 23, 2025 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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