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Southern Mazda Newport News
Newport News, VA
743 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 743 reviews
Verified Customer
July 07, 2025
Was told last year that they had to replace brake pads. Then told that they had to replace entire brakes, NOT TOLD COST! Way more than I expected! Because inspection is free when you purchase car from them Then told that they had to replace entire brakes, NOT TOLD COST! Way more than I expected! Because inspection is free when you purchase car from them. More
by LINDALEE4TEA2
Employees Worked With
Ayden Stern in Service department was very helpful.
July 01, 2025
Excellent customer service! !! Comfortable waiting area. Will always bring mu baby back here for routine maintenance and repairs. !! Comfortable waiting area. Will always bring mu baby back here for routine maintenance and repairs. More
by Nursemelody40
Employees Worked With
June 30, 2025
The dealership thoroughly inspected the brake issue I was having and let me know that it did not require repair at this time. They were friendly and professional. having and let me know that it did not require repair at this time. They were friendly and professional. More
by Malukem1
Employees Worked With
Ayden stern
June 28, 2025
Southern Mazda Newport New has taken care of my car for as long as I can remember. They are super helpful, caring, and compassionate folks. I world recommend them to anyone! as long as I can remember. They are super helpful, caring, and compassionate folks. I world recommend them to anyone! More
by jrennicker84
Employees Worked With
I unfortunately do not remember her name. She worked in the service dept in the garage where they receive vehicles. We talked about tattoos she was amazing!
June 28, 2025
Good first impression but communication at-large is a mess. We dropped our CX5 off on Wednesday June 18 telling we needed to get it back by Saturday June 21. The car was kept until Friday June 27 and whe mess. We dropped our CX5 off on Wednesday June 18 telling we needed to get it back by Saturday June 21. The car was kept until Friday June 27 and when my wife drove it home the headlight we needed to be fixed wasn’t working and the wrong fuse was put in. I immediately called the service department, was directed to speak to an AI automated agent who then directed me to Shakira, a real person, who told me I’d get a call from someone in service in 24-48 hours. I’ve spent over $2k on this issue (another $300 on a transmission flush). I hoped going to the dealer would be the best service. I am disappointed, frustrated, out of $2k and my car shows zero improvement. How will Mazda Southern respond?? More
by Scott Crowder
Employees Worked With
Caitlyn, Shakira
