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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.6
538 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 538 reviews

February 02, 2024

Cleon Skinner customer service skills are top notch. He explained what my car issue was and the timeframe for my car to be repaired. I have been a Mazda driver for approximately 37 years. The product an More

by ROMONIA.LYNCH
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
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Feb 06, 2024 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 01, 2024

Had my first appointment since buying my car. Had oil changed tires rotated and had help finishing setting up my APP More

by inge.jennifer.a
Recommend Dealer
Yes
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 31, 2024

Words can not explain how well thee employees dealership are here. Just awesome. Fantastic. People’s person. More

by Akilahheard15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lackey, Cleon Skinner, AJ Johnson, Eric Antonio, Haywood Hyman, Mikiah Robinson, Amanda Caison
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 29, 2024

Informative on vehicle options. Patient with me driving several vehicles. Very nice young man. No More

by kmnae1
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 28, 2024

I bought the car under the last dealership name so, I was skeptical going in to get an oil change but as always Cleon is amazing. More

by reddbugg48
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 27, 2024

Fast service. And customer friendly tech. Excellent customer care. I overlooked my car's been overdue for state inspection. He took care of it right away and just More

by mailaspolicarpio
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2024

On time service, friendly staff Good place to work while waiting for my vehicle's service. Staff is friendly and helpful. More

by DEB_SESSOMS
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 26, 2024

Didnt notify when work was done. Took 2 days for oil change when done in one. Service desk wouldnt answer or respond to voicemails. More

by jdavetaylor
Recommend Dealer
No
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January 23, 2024

Very professional, very enjoyable and a great experience, pretty quickly process They all made us feel very comfortable and sold us an awesome car I love it More

by arbysgirl2011
Recommend Dealer
Yes
Employees Worked With
Selena, Kaelyn
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Jan 23, 2024 -

arbysgirl2011 responded

Also worked with Ben a new worker

November 20, 2023

The Winners Circle Mazda dealership has the best customer service. Which is few and far between in today’s world. I am in the process of looking for a new car and the young man, Josh, was not pushy, very pro More

by Unknown
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Josh Green
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