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Anton Smith
16 Reviews
16 Reviews
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16 Reviews of Anton Smith
June 27, 2026
Second bad experience after years of good service. I dropped off car in morning for servicing ( oil change) before opening. I received a text stating additional work needed to be done. After respondin I dropped off car in morning for servicing ( oil change) before opening. I received a text stating additional work needed to be done. After responding to the text as instructed twice there was no response. I called multiple times and no one answered phone until lunch when answering service was responsible for calls. Was not able to speak to anyone regarding issues with my car. Picked up at end of day and staff was unable to answer questions regarding problems found and I am unsure oil was even changed. I will never return. I used to use dealership for convenience, however, service is unfortunately non- existent. Mazda is a great car manufacturer but I will not use southern Mazda of Newport News again. More
by JA
Verified CustomerOther Employees Tagged: Orlando Cruz, Stephen Fletcher, Dominic Bennett, Byron Reese, Gabrielle Wylie
May 08, 2026
Service work has always been good, but communicating with Service Dept is a nightmare experience. Service Dept is a nightmare experience. More
by redwillow1998
Other Employees Tagged: Orlando Cruz, Stephen Fletcher, Dominic Bennett, Byron Reese
April 11, 2026
My service rep was very polite and helped me with getting the services that I needed. The time at the service department was much improved over the last time. That was much appreciated. the services that I needed. The time at the service department was much improved over the last time. That was much appreciated. More
by MARKLEWIS4152
Other Employees Tagged: Joshua Green
December 06, 2025
Ayden is excellent! Recommend Ayden for all of your services and needs. He is great Recommend Ayden for all of your services and needs. He is great More
by joshuagmazda
Other Employees Tagged: Toney Richards, Joshua Green
November 30, 2025
The people at dealership are knowledgeable patient and make you feel you matter. Service was tops. make you feel you matter. Service was tops. More
by SMITHJOYCELYNA
October 21, 2025
They helped me get the car I want. Even looked at other dealerships to make sure I got it Even looked at other dealerships to make sure I got it More
by VICTORIATBRANDON
October 19, 2025
The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More
by colleen.tozier
September 13, 2025
Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job straight forward, explained everything,friendly ,seem to like they job More
by JAIMEDOWLING62
Other Employees Tagged: Orlando Cruz, Toney Richards, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher , Dakota
September 05, 2025
I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. and was quoted a difference price to what I was charged. Not happy about that. More
by maxine.simoneau
Other Employees Tagged: Kaylyn Brakefield, Lauren Farless
August 29, 2025
Very fast work on the car and got everything done that was needed. Was a simple oil change. was needed. Was a simple oil change. More
by anttav0110
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