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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
273 Reviews
Call Service Center (757) 872-0512

273 Reviews of Southern Mazda Newport News - Service Center

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May 14, 2025

They do great in there. I bought my cat there and have only had servings cede out of that dealership More

by matthobson_6
Recommend Dealer
Yes
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May 16, 2025 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 13, 2025

Friendly, knowledgeable. Any time we've brought our car in for service they were quick to get things done More

by dmloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 09, 2025

I like coming here to service my car. Very clean they keep you in touch of what they are doing. I like their system of conversing about the status of your car. Very polite persona More

by JACKIE460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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May 16, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 08, 2025

I am always pleased when I have service to my Mazda 3. They do very good work. More

by catneal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

Short and pleasant. Not too communicative throughout the process with updates They were quick and thorough More

by VERONICARTRETO
Recommend Dealer
Yes
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May 06, 2025

Got in quickly. Took me across the street to get a loaner vehicle. My car was also done in about the 2 hours he said it would be. Overall excellent experience. More

by ronshonan
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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May 03, 2025

Taken care of efficiently and in a timely manner. , wait time was on point. Great job! Than you! More

by preciouscarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern & Anthony in Parts
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April 29, 2025

Fast and efficient! Excellent customer service and attention to detail The gentleman is an asset to the company and I will be coming back More

by Toney2876
Recommend Dealer
Yes
Employees Worked With
Aiden
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April 27, 2025

Very good communication and friendly service. Easy to work with in every area of concern! More

by Ftommasi
Recommend Dealer
Yes
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April 26, 2025

Good service ,please give out water for us when waiting on service to be done More

by ellamfields3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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