Back

Southern Mazda Newport News - Service Center

Newport News, VA

4.6
248 Reviews

248 Reviews of Southern Mazda Newport News - Service Center

Sort by
February 18, 2025

Good service, and completed my service in a timely manner. Also did an multi point inspection. More

by JSYDNII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Tried to make an appointment online Friday for Saturday and was not successful, but I drove in on Saturday and Ayden took my auto in and his team did the tire rotation and oil change while I waited. Great More

by smunoz2105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
February 16, 2025

Very friendly and accommodating service staff. They took me without a appointment and still did not wait that long. More

by tommorgillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 14, 2025

This was my first time using the Service Center at Southern Mazda. They were able to get me in quickly and able to get the car done fairly quickly. They took great care of of my car, made me feel w More

by Roberta Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only interacted with service folks and didn’t get names
February 13, 2025

Communication is excellent! The videos really help and is a very nice touch. Love it! More

by msvolvos80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stern
February 12, 2025

Very efficient. Very nice people work here. My car is running great after service. Completely satisfied. More

by Candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 12, 2025

Good experience at the vehicle service station. Logan(tech) was very helpful and made sure i left with problems solved. More

by Juvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden, Logan
February 11, 2025

Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner More

by bernardp83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

From out of own. They were honest, clear, friendly, and affordable. Happy I came! Good work. More

by Hellogovna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
February 11, 2025

From the beginning when I first pulled in to the end where Logan took time to show me the under carriage of my Mazda, the customer service was absolutely amazing. They took time to explain things to me More

by Kbran017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan-service
...
7
...