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Southern Nissan Chesapeake

Chesapeake, VA

4.7
2,397 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,397 reviews

June 19, 2026

Extremely overpriced! $191.00 for a battery hold down is highway robbery, especially when the piece itself is $8.00 and it would've taken 2 mins max to change it out. More

by mbarr1985
Recommend Dealer
No
Employees Worked With
Jalen Graves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Graves
Jun 24, 2026 -

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

Kept this up to date with what was going on with the car. Very nice More

by Nroo2
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Jun 24, 2026 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2026

Setting an appointment was easy, waited for me car to be done in a comfortable lounge area, service was quick and done professionally. Was kept informed of any/all progress. More

by vbfdfirefighter
Recommend Dealer
Yes
Employees Worked With
Jalen Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Graves
Jun 24, 2026 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2026

My experience with the service department was very eye opening. I felt welcomed even though service was not aware of my vehicle needing service. I was told to just show up. Service member was respectful a More

by shajuansmith
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Jun 19, 2026 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2026

5 Ronald is the best advisor at this location. Excellent customer service. This was the best experience next to purchasing my vehicle More

by michellepullum102
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Jun 19, 2026 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2026

Good , great and nice Good,great,nice and they're fantastic Good,great,nice ,they did an fantastic job doing my car More

by breeda08201970
Recommend Dealer
Yes
Employees Worked With
Jalen Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Graves
Jun 17, 2026 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 17, 2026

The cost of labor is astronomical! Tye part I need is about $378, which I can get cheaper but labor is $750. More

by sehunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

June 16, 2026

Efficient, helpful, and timely. Customer service was excellent. Felipe was knowledgeable and went above and beyond to make the experience insightful More

by jhoop001
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Jun 17, 2026 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 15, 2026

Excellent service and fast. Explained everything that was being done to my vehicle. Excellent work and service. More

by STOCKPRO1964
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Jun 16, 2026 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 15, 2026

Great experience super helpful staff definitely would come back Staff was awesome great service in a timely fashion thanks again More

by Vega_rafo
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Jun 16, 2026 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!