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Southern Nissan Chesapeake
Chesapeake, VA
552 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 552 reviews
May 04, 2024
On this visit I had an issue with my AC and to my surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very well. More
by TedChaney3
Verified Customer
Helpful May 04, 2024
People are curious and polite to customers doing their best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. More
by Mark
May 04, 2024
The customer service was great. The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get there. System will transfer you to service area and phone will ring forever. These went on for over a week. Had to go in person to make the appointment. Once I got there everything was great. More
by AZULDELFIN24
Employees Worked With
The young man that checked me in was very nice
May 04, 2024
The service advisor was very nice. I would love to come back when I get an oil change done. Great service! I would love to come back when I get an oil change done. Great service! More
by racheljohnson42316
Employees Worked With
May 04, 2024
AThe amount of inventory on the lot has never been as extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southe extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southern when the ownership changed. More
by Ron
May 04, 2024
The service department only recommends the required service. The video sent made a difference in my decision to have the car repaired. service. The video sent made a difference in my decision to have the car repaired. More
by CHERYLWBONNER
May 03, 2024
I received excellent service. Joe was very attentive since I was waiting for my car. I felt that service options were explained clearly. Joe was very attentive since I was waiting for my car. I felt that service options were explained clearly. More
by LGWALTNEY0
Employees Worked With
Joe Wachner
May 03, 2024
I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More
by JSGUZM
May 03, 2024
They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. automobile would be ready, but I was happy it took less time. More
by VPUREFOY614
May 03, 2024
Wait Time was good keep you in form price was ok and tge coffee was good coffee was good More
by Ellanash2
Employees Worked With
