Southern Nissan Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very friendly, helpful , and understandable. Finish my repairs in a timely manor and offered many refreshments. Finish my repairs in a timely manor and offered many refreshments. More
Second time I have had an issue with tires not being rotated even though I requested the service and was still charged for it. Once I realized it wasn’t done I had to go back and request a refund. I use rotated even though I requested the service and was still charged for it. Once I realized it wasn’t done I had to go back and request a refund. I used to think dealers did better work than others but lately the standard portrayed and the reality are a way off. More
The service department only recommends the required service. The video sent made a difference in my decision to have the car repaired. service. The video sent made a difference in my decision to have the car repaired. More
On this visit I had an issue with my AC and to my surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very well. More
People are curious and polite to customers doing their best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. More
The customer service was great. The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get there. System will transfer you to service area and phone will ring forever. These went on for over a week. Had to go in person to make the appointment. Once I got there everything was great. More
The service advisor was very nice. I would love to come back when I get an oil change done. Great service! I would love to come back when I get an oil change done. Great service! More
AThe amount of inventory on the lot has never been as extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southe extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southern when the ownership changed. More
I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More
They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. automobile would be ready, but I was happy it took less time. More