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Southern Nissan Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.7
642 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 642 reviews

May 24, 2024

Quick and fast Very polite and kind Explained everything Checks on me while i waited. More

by kimberlydoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Mr. Filipe is professional, knowledgeable and well-versed in all things Nissan. My appointment was easily made and my vehicle was ready quickly. More

by SRHOGGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 24, 2024

I was well satisfied with the service on my Nissan juke. I will be coming back for your great outstanding service. Thank you all. God Bless More

by GR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024

The dealership did an excellent job. I appreciate all they did for me, I will see the again next month for my inspection. More

by KCBROOKS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 23, 2024

The service was good but you should not have talked me into getting brake fluid changed. It was not needed per my son More

by momjonesof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 23, 2024

I left Banister Nissan and drove to Southern Nissan. Dustin and Anna worked with me and made me feel valued. More

by randy.bunker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 23, 2024

The young man who checked me in was professional and courteous. Wonderful employee. He went out of his way to help me and it was very much appreciated. I’ll be back to your dealership because of him! More

by Swaltets4059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland was actually the only employee I spoke with on my visit.
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May 24, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 23, 2024

This dealership continues to increase in customer satisfactionby informing the custermer on the basic needs of the custermer and always try to create a savings for the customer. More

by TGSHADOW1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 23, 2024

Roland is the best! ! Always helpful and very knowledgeable. He listens and tries his best to help you with whatever issue you have. More

by Archbaldalexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 23, 2024

I'm very satisfied 😌 with the job they done on my car . I would use them again in the past More

by mariaquinerly03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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