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Southern Oregon Subaru

Medford, OR

5.0
619 Reviews

3103 Biddle Rd

Medford, OR

97504

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619 Reviews of Southern Oregon Subaru

July 11, 2017

Best car buying experience ever !!!!!! I have purchased A few cars and trucks. Southern Oregon Subaru, has been the best experience I have had in Along time. I was treated with respect and More

by twobadnomads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig,wally,
Jul 20, 2017 -

Southern Oregon Subaru responded

Thank you for the kind words, twobadnomads. Seeing "I will never buy a car or truck from any other dealership" is the highlight of our week!

Aug 30, 2017 -

Southern Oregon Subaru responded

You are welcome, twobadnomads! Thank you for giving us a chance to earn your business.

April 12, 2017

got the right car for the right price Nick was great. When the price was not what I was expecting he went out of his way to find me a car that would work for me and was in my price range. More

by kyzes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, Walley Fipps
Jul 20, 2017 -

Southern Oregon Subaru responded

kyzes, thank you for taking the time to write about your experience at our store. Good to know that Nick found a car that works for you. Enjoy your new ride!

March 20, 2017

Comfortable and trustworthy Nick Knutson is kind, considerate and honest. He works hard for his customers and will Make sure you will get treated fairly and get a great vehicl More

by Chrisey.ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick knutson
Jul 20, 2017 -

Southern Oregon Subaru responded

Thank you for the feedback, Chrisey.ann. So nice to read that Nick was able to find the perfect vehicle that fit your budget. We greatly appreciate your recommendation, and wish you many happy adventures in your Subaru!

February 06, 2017

Best New Car Purchase Experience I recently purchased my 2017 Subaru Forester from Southern Oregon Subaru. Simply put, it was the best experience I have had in my 50 some years of ca More

by Mike in Grants Pass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Eaton
Jul 20, 2017 -

Southern Oregon Subaru responded

Thanks, Mike! We are grateful that you took the time to write about your experience here at our store. So glad that "it was the best experience I have had in my 50 some years of car buying"!

January 23, 2017

Misleading sales person I wanted to buy a Subaru Outback. I was working through email with one salesman, but he would not give me the deal I wanted. A couple of days later More

by Holmes L&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Eaton
January 13, 2017

they jumped through hoops very pleasant experience, Nick jumped through hoops to make it happen, and I am very satisfied with the whole process. Everyone new there job and did More

by imprezablue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 20, 2017 -

Southern Oregon Subaru responded

Thank you, Randy, we appreciate your feedback and are happy to know that our team "did it well" and that Nick made it happen.

October 07, 2016

Selling air filters is their specialty The service department sure got this down. Every senior will say yes to replacing an almost not dirty air filter All it needs is a little bit vacuu More

by Subaru review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Jul 21, 2017 -

Southern Oregon Subaru responded

Regarding air filters: We value every customer, and want to be as transparent as possible, and we also want their Subaru to perform at its best. The best way to do that is by allowing it to breathe clean air. Same goes for the in-cabin micro filter (the one for the HVAC system that cleans the air in the vents). When the filter is dirty we show it to our customers, along with a new one, so that they can see the difference (95% of the time the filter is clean enough so we don’t need the customer to consider replacing it). For dirty filters, vacuuming alone is often not enough to clean out embedded dirt, hair, and assorted particles. If the customer decides to replace it, great. If they choose to not replace it, no problem. We don’t want our customers to feel pressured. Regarding our Express Service: We try very hard to get our customers in and out in a timely fashion, usually under an hour, including a complimentary car wash (opting out of the wash will save 15 – 20 minutes; just let us know). As we are always looking to improve, we appreciate your feedback and will use it to get better at what we do. Bryant Kelley Service Manager

September 17, 2016

Nick was very thorough Hi, I have just purchased a 2017 Forester, and was lucky enough to have Nick as my salesmen. Nick was extremely knowledge in the vehicles he showed m More

by gregkleemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, vallerie Terrones
Jul 20, 2017 -

Southern Oregon Subaru responded

Thank you, Greg. We appreciate your feedback and are happy to know that Nick took good care of you, especially in the "explaining how it works" department.

September 16, 2016

Nick equals awesome I purchased a scion and had the best experience! I was referred down here by my daughter and I couldn't be happier! got a car i wanted from a busine More

by rickallan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, vallerie Terrones
Jul 20, 2017 -

Southern Oregon Subaru responded

Thank you, Rick. We appreciate your business and are glad that we had a car that worked for you.

September 14, 2016

New Car Purchase I was in search of a new car that I would find reliable for the next 15-20 years. There were a variety of vehicle brands I was searching and test dri More

by fitnesswithlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Jul 20, 2017 -

Southern Oregon Subaru responded

Thank you for the feedback, fitnesswithlyn. Glad that Ben was able to help you find what you wanted.

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