
Southern States Hyundai
Raleigh, NC

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600 Reviews of Southern States Hyundai
Excellent It was all good and smooth process. I'm completely satisfied. Very friendly environment and excellent communication from the staff related to the car It was all good and smooth process. I'm completely satisfied. Very friendly environment and excellent communication from the staff related to the car and pricing. Will definitely recommend to everyone. More
1st time Hyundai owner I'm a first time Hyundai owner and am satisfied w my experience so far. The sales person, Kay, was easy to work with. She was patient in answering all I'm a first time Hyundai owner and am satisfied w my experience so far. The sales person, Kay, was easy to work with. She was patient in answering all of my questions and allowing me to take my time in deciding about buying the Santa Fe Sport. More
Carol I was tired the day I purchased my car and the employee was very kind and helpful. He helped me with the questions I asked clearly enough for me to pu I was tired the day I purchased my car and the employee was very kind and helpful. He helped me with the questions I asked clearly enough for me to purchase my car which I am loving. More
Overall a good car buying experience. The Southern States salesman (Mr. Terry McLean) I dealt with was very professional and friendly. For the most part, he took my preference in communic The Southern States salesman (Mr. Terry McLean) I dealt with was very professional and friendly. For the most part, he took my preference in communicating over email into consideration rather well. The actual vehicle purchase at the dealership went fairly well and more or less quickly. Overall, I think Mr. McLean did everything that he was supposed to to make my purchasing decision at the dealership as easy as possible. However, when my Tire Pressure Sensor Light came on few days after the vehicle purchase and Mr. Mclean said I can come over to get it checked out, the serviceman (whose name I can't remember) just informed the two of us that it was "normal" for the TPSL to come on when the weather was cold and did not take further action (possibly because the light had reverted back to being off at that exact moment). However I really wish he had looked into it further, and at least offered to look at the tires. Even if it is "normal" for the light to come on in cold temperature, I feel that the serviceman could have acted differently to ease my concern. My second visit happened a week later, when the fuse for the CD player/Blutooth/Radio became loose, and had to go to Southern States again. At that time, my TPSL was back on again. This time, we interacted with a different service person, and he was much more friendly and active, and fixed the problem with the fuse immediately, and also was willing to fill up all the tires so that the TPSL would turn back off, as well as informed me how much air should be in the tires for the vehicle. More
Good Job Enjoyed working with Terry McLean. He was very familiar with the Sonata I purchased. Would have liked additional discount due to makeshift office/lot Enjoyed working with Terry McLean. He was very familiar with the Sonata I purchased. Would have liked additional discount due to makeshift office/lot during renovations. More
My Hyundai Excellent experience. Great staff. Very eager to answer all my questions. Feel I can go there at any time to get answers to any further questions. Excellent experience. Great staff. Very eager to answer all my questions. Feel I can go there at any time to get answers to any further questions. More
Madison Haus Terry was excellent and attentive. He worked with us to meet my daughter monthly spending amount. I will work with Terry again if we decide on a Hyund Terry was excellent and attentive. He worked with us to meet my daughter monthly spending amount. I will work with Terry again if we decide on a Hyundai. More
Great experience From the moment I walked in they were extremely professional and had great customer service. Terry was whom I dealt with and he got me a better car th From the moment I walked in they were extremely professional and had great customer service. Terry was whom I dealt with and he got me a better car then I was looking at for cheaper then I could have imagined. Will definitely be a repeat customer! More
Great experience Great customer service and support. Great financial assistance. Great job with cleaning and getting the car ready for the customer. Great job on helpi Great customer service and support. Great financial assistance. Great job with cleaning and getting the car ready for the customer. Great job on helping me to know the cars system and all. Great communication and experience over all experience. More
Tucson purchase The dealership seems to employ people that actually like people. At most stores the sales people speak with only the customer they are helping. I had The dealership seems to employ people that actually like people. At most stores the sales people speak with only the customer they are helping. I had several conversations with several sales people! More