Southern States Hyundai
Raleigh, NC
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598 Reviews of Southern States Hyundai
Excellent Customer Experience I had an excellent experience, Joe Smith listened to what we wanted, then worked hard to find a Santa Fe White with Tan interior with the Ultimate pac I had an excellent experience, Joe Smith listened to what we wanted, then worked hard to find a Santa Fe White with Tan interior with the Ultimate package. The price was fair the F&I process went smooth and fast and the follow-up after the sale made us very comfortable with all the advanced features. I highly recommend Southern States Hyundai why go anywhere else! More
Quick and painless internet sale No car dealership should underestimate the value of a well-staffed and personable internet sales department. This was a wonderful, quick experience t No car dealership should underestimate the value of a well-staffed and personable internet sales department. This was a wonderful, quick experience that made buying a car so much easier. Thanks! More
Excellent vehicle; excellent dealer This is our 3rd Hyundai; and our 2nd from Southern States. We appreciate the excellent service, friendly atmosphere, and no pressure sales environmen This is our 3rd Hyundai; and our 2nd from Southern States. We appreciate the excellent service, friendly atmosphere, and no pressure sales environment. We will definitely return. More
Great Experience I had a great experience purchasing my vehicle. I feel very secure having the excellent warranty Hyundai offers. I recommend this dealership to anyone I had a great experience purchasing my vehicle. I feel very secure having the excellent warranty Hyundai offers. I recommend this dealership to anyone looking to purchase a vehicle. More
Very satisfied with my purchase Everyone was very friendly and courteous. I bought several cars from Southern States and was always very happy with the service I would recommend the Everyone was very friendly and courteous. I bought several cars from Southern States and was always very happy with the service I would recommend them to anyone. More
Great Dealership with first class employees Napoleon Bonaparte was awesome, he helped with with the entire process from start to finish. He is first class in customer satisfaction. Everyone at t Napoleon Bonaparte was awesome, he helped with with the entire process from start to finish. He is first class in customer satisfaction. Everyone at the dealership was friendly and very helpful! Great job guys! More
Lease Changeout Enjoyed my experience at Southern States, everything was easy and pain free. Sales staff was friendly and great to work with. Made the lease changeo Enjoyed my experience at Southern States, everything was easy and pain free. Sales staff was friendly and great to work with. Made the lease changeout process very simple for me. More
Slow and not trustworthy I have never been a person to talk bad about a business I am really good about not letting things bother me. Especially in my line of work. But today I have never been a person to talk bad about a business I am really good about not letting things bother me. Especially in my line of work. But today I felt very disrespected and misguided by the sales person. I told the gentleman several times if it is something that I have to pay for I do not want it. I know service departments do extra things to women's car because they know we don't know about this types of things that's why I make sure to say if it's not covered under warranty don't worry about this. I said call me if its anything I will have to pay for I had a friend on the phone with me and she heard me tell him this several times. My appointment was at 830am. My car was finished at 430 that evening first he told me it was only going to be 2 hours to fix. Then when I go to pick up my car he charged me 122 dollars because the problem was not covered with the warranty. I was very upset and so frustrated I just went ahead and paid. I called to speak with a manager and of course no answer. I have several friends who have Hyundai's I will be telling them to not go there. Sincerly, A very upset customer More
Professional Purchase in a Calm Environment I remember the day I purchased my chic red Elantra as if it were yesterday. It is a beautiful car and I had plenty of time to admire it in the parkin I remember the day I purchased my chic red Elantra as if it were yesterday. It is a beautiful car and I had plenty of time to admire it in the parking lot, ask questions, and test drive it. All this took place in a calm, professional environment, without any undue pressure and tension, which unfortunately happened to me when buying cars in the past. To be honest, I was planning to go by Toyota later that day to check some more vehicles, but thanks to Mr. Elijah Sanders, who spent a lot of time with us answering all questions in a professional and caring manner topped with a sense of humor, I decided that Elantra was the right car for me. We were also happy with the final price. Mr. Sanders is definitely the best salesman I have worked with and needs to be commended for his professionalism and calm demeanor. THANK YOU! More
Very Positive Experience! We were promptly greeted by a salesperson who asked what we were looking for. As soon as we told her, she immediately began to show us cars that fit We were promptly greeted by a salesperson who asked what we were looking for. As soon as we told her, she immediately began to show us cars that fit the model and features we were seeking, asking about colors for exterior and interior as well. She showed us a car that we ultimately bought. We told her we were just beginning our search for a new car, and that we wanted to go to other dealerships before making a final decision to buy a Hyundai. We pursued other options including Kia and Toyota, and decided we liked the Hyundai best because of its features and design. We feel the price we negotiated was fair, and overall, it was a pleasant experience. More